Community

Resolved! How do I get to my security question can’t remember so how do I change it

Resolved! Number is recognized as United States

Hello Guys,I have been receiving phone calls from friends and relatives in Saskatoon, but my called ID shows that they are coming the U.S..  The phone numbers and area code is always correct.  This occurs MOST of the time with various numbers from Sa...

Resolved! Ticket

How do I submit a ticket 

Resolved! Loyalty rewards

I have been an active member for more than 2 years , i thought that pm gives 1 Extra dollar per year For being with pm or am i wrong 

Resolved! How to modify date of birth

I bought and activated a new sim card, and unfortunately the attendance inputed a wrong date of birth for me.How can i correct it?

Resolved! Credit card and email

I'm not new but I set up a phone account for my dad.. my mom already has one am I able to use the same credit card for both accounts? If so is it easy to change it? I used a different one cause I thought I read somewhere someone couldn't use the same...

Resolved! Tried to port my phone number from Telus. Now, both telus sim and PM sim is not working.

Hi  @Moderator_Team I tried to port my phone number from Telus, which is still active. It's been more than 3hrs and both my telus sim and PM sim is not working. Something may have gone wrong or I may have done it incorrectly. I would like to know how...

Resolved! Log In Fail

I cannot log into my self serve account. 

Resolved! Locked threads in Community Board

Why most of the threads in this Community board are locked?Who can lock a thread?Is the thread OP can lock a thread after receiving a correct answer?

Resolved! Getting charged more than i should.

My sister and I have the 2016 plan and we are getting charged $105.09 and $118.65 Our plan is $120 prepaid for 3 months in advance I have:$12 - refer a friend credit$6 - auto pay$9 - loyaltymy bill should be $93 Sister:$6 - auto pay$9 - loyaltyher bi...

Resolved! Number port unsuccessful

I'm trying to port my number from Fongo to Public Mobile. On my phone settings I can see the number being ported. However, I cannot receive any SMS text messages or receive phone calls at this number. 

Resolved! I had a number with public mobile and need to recover it

Hi,  i was stuck out of canada due to covid 19 and i lost my number, is it possible to recover it

Resolved! Activate

Could you please help me to activate my phone number and my phone number is   edited by computergeek541: phone number removed

Resolved! Voicemail

How do change the number of rings before voicemail picks up