@sssiiiddd maybe it is a sign that Virgin is not relable?
As long as you can still receive incoming text, your PM text should come soon. Everyone is moving their number this weekend and I think the systems are working too hard 🙂
Give it another hour, if still nothing, your need to call Virgin first and ask them. With porting, the troubleshooting always start from the new provider. They are the one who send the porting request out, if the request was stuck there, PM can do nothing
