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Changed plan should have activated November 17 but it didn't change plan. WHY?

msrosalin
Great Neighbour / Super Voisin

Changed plan should have activated November 17 but it didn't change plan and continued renewing on my old plan. WHY?

1 REPLY 1

Outdoorsman
Town Hero / Héro de la Ville

@msrosalin hi try using a different browser in private or incognito mode and sign back in to see if it updates your account