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Black Friday Promotion - Changing Plans.

GarrettF
Great Neighbour / Super Voisin

Hello, I am an existing public mobile customer. I just edited my plan to take advantage of the "20OFFMONTHLY" black Friday sale. This is where I save 20 dollars off the 55 dollars for the 20GB plan. This plan is supposed to take effect at renewal. But my account dashboard says it will cost 55 dollars and I don't see the discount. I want to make sure that the promotion went through.

 

Even though I don't see the promotion is the promotion still activated?

5 REPLIES 5

littlerain2022
Great Neighbour / Super Voisin

you have to change plan immediately not on renewal date, I just did, it works.

 


@GarrettF wrote:

Seems to be some confusion. So has it been confirmed that existing customers will be able to take advantage of this plan?


Yes, some confusion. You can always contact an agent to see what they have to say.

 

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brettster99
Deputy Mayor / Adjoint au Maire

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Only known, with change now.  Been customer of PM for 4 years 

GarrettF
Great Neighbour / Super Voisin

Seems to be some confusion. So has it been confirmed that existing customers will be able to take advantage of this plan?

JK8
Mayor / Maire

@GarrettF 

 

Look through the community and you will see many discussions about this plan at renewal.