Dear Community, We have some sad news to share today. We have learned that our Oracle and friend, @computergeek541, passed away suddenly on the morning of April 29, 2026. An active community member for the past decade, he was passionate about helping...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
can I buy a voucher and wait a few months to use it? Or does it expire at some point if I haven’t applied it?
Had an old plan of 5gigs at 3G for $30. Plan was supposed to change on renewal date to 15gigs at 4g for $40. Was billed the $40 but plan is still 5gigs at 3G. What do I do ?
I foregot email and passward to public mobile.I canot log in my account. How I solve my problem?
I have a new sim card because my old one isnt working and I am wondering how to change the number on my account?Thanks Sam
Hi Public mobile community,Would really appreciate it if someone can help me with the issue I'm struggling with for a 2nd week already.Situation:Have a phone Samsung Galaxy Note10+, model SM-N975U. The phone was gifted to me. I know it was bought and...
What did I do wrong? I'd like to correct whatever I did wrong so that it won't be auto marked as spam.
is it worthwhile to update sim to new sim?Any change in Sim Card since 2016? I know Freedom use to suggest change the sim card over the years (they said to ensure the new sims give faster access / speed - not sure if true)
Why my account got suspended? I had auto payments since the beginning.
I ported my Fido number to PM this morning. I got text from Fido for confirmation. I text yes to it. Now my PM sim changed to Fido number. But my Fido sim still working. I can call from my PM sim but all incoming calls are going to Fido sim. I can te...
I purchased $20 of US data this morning and I have been billed on my visa for it but it’s not on my phone I’m now in Hawaii with no data
My wife got a new public mobile sim card and we activate it, when we are making out going calls all things are working but when we call the number someone else is picking up the phone. How is it possible? What should we do?
I messed up my number port from koodo. Now my koodo account is closed. And neither sim card koodo or piblic mobile is working. Can some one help.
I can not receive phone calls or text messages to my new phone with Publicmobile and I ported my old number from Comwave 4 (Four) days ago. How ling does it take?
I switched from Bell a few weeks ago. I said yes from Bell (porting) through the text message during the switching process. I just realized that I am/have not received any incoming calls (They go straight to bell Voicemail) yet. Your assistance t...
hi there, i am wondering if someone can help me to update the credit card info in my account . i do not remember my pin and email and password.
Hi, I just switched my plan to the $40/15gb and now I'm having trouble with my voicemail. When I receive a phone call it states that my mailbox is full. However, when I check my messages, it is empty.
Does Canada-Wide Unlimited Talk mean unlimited incoming and Outgoing Calls from and to Canadian numbers while anywhere in Canada?
I am newcomer and buy a public mobile Sim card at a shop. They gave me a sim card and a 40$ pin code to add fund to my account. I want to activate my Sim card but I cannot pay the plan price by this code. I do not have credit or debit card yet. How c...
I switched to the $40/15GB plan a few days ago. I set the plan to change on the renewal date, which was Nov 7. I was charged the new rate, but the portal still shows the old plan. It's been 4 days already.Anybody has the same issue ? Should I contact...
Hello I purchased your $15/m plan which includes unlimited text and picture messaging, but mms is not working unless my cellular data is on and it ate up all ofmy data in a few days. How is that ‘unlimited’?? My husband has the same plan and it works...
Anyone else having problems with Roaming from Canada to U.S.? The calls drop at least 50% of the time and the conversations phase in and out most of the time.Some text messages do not come through. Very unreliable service.
Hi. I'm having an issue where someone can't leave a voicemail because it's full. I checked my voicemail (647) 580-4001 and 1-778-580-4001 but both are saying no messages. Any ideas on how to fix it? Thank you
I need help creating a "My Account".
Is there a way to forward calls with Public Mobile but still have my iPhone ring?What I am trying to achieve is when someone calls me on my mobile number, both my iPhone and my office phone ring so that I have the option to answer at either location....
Hello, I bought a sim online (Order 313911). Unfortunately the wrong address was entered and the shipment hasnt arrived yet. Could you please get in touch with me directly so i can update the shipping address? Alternatively, can you guide me online a...
Sometimes when I purchase Canada/U.S. roaming Talk and text add on I can do it as a bundle and get charged $15.00 for 10 days. Other times I have to select them separately and get charged $16.00 for 10 days. Why does this keep changing?
How do I delete my account
I’ve tried to sign in to activate my SIM cards. I’ve tried several times, but I am not getting an email from yo with the 6-digit security code. please help asap. Phone contract ends tomorrow ‘’if I can’t get this done within the hour I’m driving to ...
No data connection.My phone prompts me to log in to the PUBLIC MOBILE network.It says INTERNAL SERVER ERROR. When I signed up for February 2022, I signed up with 2GB of bonus data per month. I want to solve the problem.
Good morning everyone, I saw this on the Public Mobile front page. This offer will be gone tomorrow. Get it before it gone. Have a wonderful day
