Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
An hour ago our service totally quit- four members of my family with Public Mobile can’t make outgoing or receive incoming calls, text still works. My family member operates a business relying entirely on clients phoning in- any word on when it will ...
I lost all voice services, daya and twxt work, I assume aomething to do with public moble customers moving to kodoo, i need a number with a live person to fix this, this robotic messaging support os for the birds. Fix this!
phone drops off immediately when calling out or receiving calls. able to text but inserts random photos in text message. No way to get network status or ETA on repair. First time Publ
With out being able to make or receive phone calls I am unable to complete business that I require for work. This is unacceptable. We pay for a service and it should always be available.
https://www.telus.com/en/ab/outages Failure of wireless calling and data services in Alberta and SasketchewanStart Time: February 6, 2:53 PMLast Updated: February 6, 4:16 PM CauseHardware ProblemDetailsWe apologize, TELUS Services are currently exp...
Not sure what impact you've all had, or what time it started. I had functional voice service until about 1:03pm, my call dropped as I was speaking, and since then cannot complete inbound or outbound calls. No diagnostic messages, merely that the ca...
I was charged $45.20 3 times in January on the same date due to a technical error when trying to set up an account. How do I get a refund? Or will this just go towards 3 months of my bill?
I can get internet and texts. Can't call out. Incoming calls go straight to voicemail. I have been with public for years and auto payment is active and working. Anyone have the solution. I need this resolved asap. This happened in the early morning.
Hi, new here and just set up my voicemail. I notice that a voice lists off the telephone number of each upcoming voicemail before playing the message. Totally annoying. Any idea how to get rid of this?
Is it just me or is other people noticing that on renewal night when public mobile applies the refferal credits and loyalty credits there's always 1$ from somewhere missing? I have 4 accounts with alot of refferals and 4 years of loyalty and the la...
I purchased US Roam-Talk Txt 3 GB Data(15d) on January 29th (have an invoice confirmation) but the plan was not activated - I wasn't able to connect to internet on 29th/30th and on 31st wasn't even able to text - received an automated response "Sorry...
When making a phone call it goes from:Calling....To call ended by itselfSIM has been removedPhone has been reset and shutdown multiple timesI'd rather not do a factory reset as I don't have the time to back up my stuff. Suggestions would be great ...
Sim card has same issues in various phones. My partners Public mobile phone has same issue. Phone will start call then immediately hang up. Or receive call. Show caller ID. Then hang up in 2 seconds. Sms works. Seems like other people reporting sa...
All of a sudden today. Everyone in my family that is with public mobile.. there are 3 of us.. cannot make or receive calls. They are dropped right away if tried. Is something going on with the system? My data seems to be working just not the phone pa...
I could use my phone this morning, but this afternoon my phone rings, bit as soon as I answer it hangs up. Same when I dial a number it seems to go through then cuts off. Anyone have any suggestions as to what I can do?
Starting Feb 5, my iPhone 14 used to receive calls. Now it doesn't - not from trusted sources, unknown sources, or my land line. Yes - I've looked at all of the phone's internal settings.Yes - I've done the reboot with suspend trick.Anybody else havi...
