Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Order 221534, Ordered SIM card on September 28th and have not received. it is has been more than 3-7 days.
I can receive incoming calls and texts but can't make outgoing calls to my voicemail or others in local region. can someone please help me with this? been happenning a few days now, and I have important calls to make today.
My mobile internet does not work on my LG Phoenix what is the problem works fine when making calls
Hi, I suspended my account before my billing cycle was up, paid for my bill in full. I switched providers and have a new number, is there anything more I can do to cancel this account before I gets charged another bill cycle?
I just activated my phone about 30 minutes ago. I can call people but I cannot receive any calls. It goes straight to my voicemail. Can someone help?
To whom it may concern,I have Pre authorized payment plan.I have three mobile a/c no. ****, ***, and ***. Payment was $23.10,. $22.05, and $22.05 utp to Aug.BUTSeptember payment was made $26.50.Could you let me know why you took increased fee without...
idk who to contact about this, but i cant login to my account because i forgot my password and i cant reset my password because it just says this: can anyone help
I pay for three members of my family and my credit card was just changed. I changed it for my name and I thought all three accounts were changed , but I guess not.I have tried to find where I can log in with the phone number, instead it just takes my...
I want to deactivate a SIM card and move it to a different account different phone number how can I do that
Sign up for public mobile, today it is telling me SIM card number is not correct, this isn't so, what do I have to do.
Someone told me that Public mobile actively uses up people's data for them. I didnt believe that until I started receiving message 1-2 weeks into my month of usage, that my data is almost done. How is this possible, if I'm ALWAYS at home using wifi? ...
I just activated my account today and at the end it told me I had to activate my data. I have an Iphone and I can't access the page again to find the instructions. Can someone please help?
There have been requests for a Public Mobile app for a long time but so far nothing seems to be moving toward that happening. Is it a hopeless request? It would be really helpful to have a working app for Public Mobile.
I need to up my data for work, but only for the next 1-2 months. Can I change my plan to one with higher data and then switch back to my current plan in the next 1-2 months no problem?
How do I change the sound of public mobile texts. They come in as alarms/sirens. They wake me up in the middle of the night.
Can I change plans mid plan if I just pay for the new plan? My current plan doesn't end till late October and I'd just like to pay for the new one starting now. I don't care about the double pay overlap of the plans.
How do I get my sim card to work. I have paid my bill and actually last month I was charged an extra 63 dollars and my normal monthly fee is 23 dollars. On 6 October again charged 23 dollars which is normal but I can not use my cell phone, says eme...
Does anyone know if data usage reflects in real-time under usage history on self serve?
Hi there I'm a new customer and my phone isn't receiving any phone calls or texts but I can call people and text them. How do I fix this issue? My phone is a Samsung Galaxy J3. Thank you for your time and answers.
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