03-11-2023 07:35 PM
I bought on March 10, 2023: US Roam-Talk Txt 3 GB Data(15d) $30.. But I just saw 250 mb for 10d in my account.
Solved! Go to Solution.
03-11-2023 07:38 PM
Click on the little spinner refresh under Shop Add-ons. Then please provide an image of your add-ons showing the roaming items. You should only see data then text then minutes.
The below is an image of text and minutes.
03-11-2023 07:38 PM
hi @qifazheng that is not right. Check again using Incognito/private/secret browser mode again to confirm
if still showing 10 days, submit a ticket with PM agent
at : https://publicmobile.ca/chatbot.
First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437