Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My payments history shows I switched to the 10GB plan 3 days ago, but my plans page shows my current plan as the 1GB plan. My usage is also showing I have only 1GB to use...what's happening?
How come i cant create an account without putting in credit card information?? I don't have a credit card.. i have a top up card in my hand, and a new sim card in my phone .. Also there's no place to type in top up card pin # anywhere.. SO FRUSTRATED...
4G speeds! Pretty good for Public Mobile customers! $55 20 GB. Advertised as a student plan but is open to everyone. Tempted!
Hi,I've recently change my credit card number, and forgot to update my payment details. My account is currently suspended, but when I go to update the details in my account I just get an error that states: "Oops! Looks like a error occurred, please t...
Hi, I'm trying to activate a new SIM card and neither of my credit cards will work. I don't live in an apartment. Can't do it!
Hi there, My account is locked. I waited more than 3hrs to reset password but does not work.Email is correct and you guys send me a codes but I could not access it to make my payment.email xxxxx@xxxxxxxx. Please send me a link to reset password so I ...
Hello, I’m new in the online community, I’ve got some puzzling questions recently. My mom and I had both set up the auto payment after registered, but only I’ve got 2-dollar reduced and my mom haven’t. And I used to refer someone I know to Public Mob...
I would like to change the email associated with this account
Hello, I have two accounts in PM, mine and my kid. I got an Email from PM as below, .“Refer-a-friend so you and your friend can save $25. For a limited time, we will give you and your friend a $5 credit every 30 days for up to five months as long as...
I have the $15 plan and was wondering if I can text to the United states on that plan without extra cost? Also what about if someone from the US texts me is there an extra charge?
hello. I tried to reset my password, all seemed good. went to login, didn't recognize new password. maxxed out login attempts. Please help. Thanks.
I have not been able to send or receive calls on my phone (Pixel 6) for several months now, though text and data work normally. Text - works normallyData - works normallyOutgoing calls - does nothing, the phone hangs up without ringing after about 30...
i cannot send text messages as it says sim card is locked and looking for 4 digit number which i dont know
Hi,I can't get in to my account, I have tried re-setting my password but it still won't let me in. What can I try?
Hi. I can't call US, although my plan says I can. Says call cannot be completed. Then when I try to create a ticket, asks login info, i put it in and never accepts it. I also don't get any reset password. but click signin above and i login. So frus...
I have 1 GB of data monthly and when I look at my history it shows a lot of my data is being used in the middle of the night when I'm not using my phone. How do I stop this from happening??
My account is suspended and I cannot activate it because I forgot my 4 digit pin.
starting from this Monday and Tuesday , I received calls from italkbb (my old company )for the old phone number transferring process(public company’s applying and italkbb’s agreement), but this morning they told me that public company canceled the t...
I switched from Chatr to PM and it never transferred correctly, now I can only receive calls from people who are Telus customers, but not Bell or Rogers. Who do I talk to?
I had my phone number transferred from my old provider to here with a new device (I brought this on my own) to public mobile, and I got a confirmation text on the old device that it was complete, but my new device isn't working and the old one is dis...
Hello, I’ve activated my sim and got a number. How do i register for an online account. Thanks in advance.
I'm moving from Petro- canada Mobility. I'm trying to keep my old number. I've already activated my account..I'm try to change it under my account profile before the 1 hour limit..Petro Canada is not listed But it won't allow me to put in my IMEI num...
I signed up for the $25 plan which says it includes 1 GB of data. When I received my confirmation email it said the plan only includes 500 MB of data. How much data does my plan actually have?
I have joined public mobile on august8 and I refer by the friend, but I didn't see any $10 discount on my bill. My friend didn't receive the $1 discount on the bill.
Cannot receive calls or call out,
Hello! I have my old Public Mobile SIM card that I used for almost 3 years and I've made a mistake switching to BellMTS. Is there a way to switch back using my old PM SIM or do I need to purchase a new one? How could I create a new account if I need ...
I am supposed to receive 2 gb of bonus data for 6 mo ths after joining. I am on month 3 and the bonus data is nowhere to be seen.
I added a roaming add on 3 days ago. It keeps telling me, "no service". in the past it has worked for me, but now it doesn't. I have turned my phone off an on again. It gives me 1 bar on T-Mobile then it disappears and show no service. How can I get ...
Besides the cost savings, one of the perks that lured me into switching to Public Mobile a few months back, was the fact that there was unlimited international texting. Yesterday, I did a day trip to the U.S. and tried texting back home to Canada and...
If I switch plans do I keep the remaining Minutes and GB that I have on the old plan?
| User | Bravos Count |
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| 334 | |
| 333 | |
| 281 | |
| 254 | |
| 176 | |
| 133 | |
| 131 | |
| 87 |
