Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I am a long time PM user and have had great service until a couple of days ago. When I am making a call the other person reports that my voice sounds distorted and robotic, they can not understand me. I can hear the other person clearly on my e...
I can not make or receive calls on my phone. Everything else is workings. This occurred when I returned from Portugal and put my SIM card back in.
Long time cutie here.. more than 5 years ago I bought 2 sims for public mobile.. this week the **bleep**ty 611 service finally broke and forced me to sign up online.. that's when the **bleeping nightmare began.. Not only could I not access MY Phone ...
How do I contact an agent
Tells me to use community 1.I am using that 2
My phone and my husbands are not working from our home address. They do work when we drive away from our home. This started yesterday. our data also do
Tried to add $$ to my acct.*611 just drops call
I can no longer access my account. my old email was ********** this email has been deleted because of spam. my new email is ***********. When I login with my old email it brings me to a page that says SMP or email address. The problem is that SMP onl...
Those attempt at support is a waste of my time
Hello, I tried to activate my account with a SIM I ordered online. I am transferring a number from my old provider Fido, and after I had completed everything necessary and submitted payment and it was going through its 4 step process, it gave me an e...
If I upgrade my plan, am I able to go back to a different plan that is cheaper if I decide the upgraded plan isn't the right one for me? Or would I have to get another SIM card and start with the less expensive plan again?
Hi community! I have been having this issue lately: I add the $ for 1 gig of data but when I go to actually add the data, the payment hasn’t registered on the Public end even though it’s come from my account. Any familiarity or links on where to deal...
Could I get assistance of changing password through live chat.
My paperwork says to contact you to activate.
I bought a new phone and I'm trying to switch my SIM card over to it, but I thought maybe I should check my Public Mobile account first. Well, I'm unable to sign in and I've been given the following error for the past hour or so:"System error. Please...
Help! For the past 2 days, everytime I try to make a call on my cellphone this automated message comes "Hi Public mobile here, Sorry, your call can not be completed as dialed. Please try again". This happens with every number I try to call. This is a...
My month is paid, no lateness, I have enough for thenext bill, but for whatever reason, I cant access the internet on my cellphone. I turned things on and off. deleted and re downloaded, and I cant figure it out. Anyone can relate, darling? thx
Hello All,please how do i redeem my cash rewards towards my next bill?
Activating new sim, public Mobile charged my credit card. But the sim is not active.Tried to go through the process again and now is saying the Sim is invalid.What should I do to fix this problem?
I cant use data even though I have it and getting a hold of an agent is next to impossible. Getting so frustrated and ready to switch at this point.
I installed iOS16.4 and all my in and out calls are failed. Apple support suggested to contact provider. What should I do?
I am getting no service. I called my previous provider, TELUS, to confirm my number was ported. My Public Mobile online account shows my correct phone number but I have no service. My phone shows Public Mobile 53.0 is my carrier when I go to settings...
Unable to add funds to my account. Customer service and self serve (*611) is not in service. It’s been a almost week, I need assistance with this immediately.
After VoLTE is enabled on your #, is the 3G network still available for calling or is it struck out leaving all voice calls ONLY on VoLTE??? I plan use my international dual sim VoLTE ready phone <Ulefone> on Publicmobile network.Fully functional wi...
My data hasn’t been working since yesterday. Please help @members
Hi, I had a discount on my account for automated payments that discontinued after I updated my credit card (it had expired). Please reapply? Thank you,Fei
My friend just joined PM today and she is using 4G speed $35/mons plan , but it shows 3G on her phone (see the picture below) , don’t why? Is it suppose showing 4G?
Please why is my add on international call is not working. Please fixed it fo r me thanks.
I don’t live in the US I live in New Brunswick Canada, but for some reason because I live across the water from the states I keep getting a text message saying that I need to purchase a US plan, I don’t live in the US I live in Canada, and I can’t ma...
iMessage stopped working altogether, thought it was my phone as it is a iphone 8,just received new iPhone 14 and iMessage still will not work
| User | Bravos Count |
|---|---|
| 356 | |
| 219 | |
| 212 | |
| 160 | |
| 152 | |
| 139 | |
| 135 | |
| 100 |
