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mms is not downloading pictures all of a sudden

WH21
Good Citizen / Bon Citoyen

In the last week both my and my wife's  phones will not down load mms pictures  or sent them has something changed ?

6 REPLIES 6

Ollie_yoy
Great Neighbour / Super Voisin

Same with me. The other settings didn't work. It seems to happen after an update. Do you think this will be permanently resolved? 

JShirls
Great Neighbour / Super Voisin

This fixed the issue for me on my Oneplus 9 Pro.  As @softech suggested, I used default settings and changed these 2 parts:

 

MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799

 

Thank you!!

@WH21 

try this , start with reset all networks (there was a warning above using that already, so I will skip that.  But honest, those Saved Wifi and Bluetooth can be added back easier, I think it is more important to get the MMS back, necessary evil 🙂 )

if that still does not work, try this, it works for someone.:
1. delete current APN
2. Use Add New to start a new one and enter the follwoing

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

WH21
Good Citizen / Bon Citoyen

I have the latest apn settings my phone is a ulefone x10 pro and is on android 12

Chalupa_Batman
Mayor / Maire

Just a warning @WH21, people should advice when suggesting resetting all networks, this can also erase all your Wifi log ins and passwords saved. Plus it will erase all bluetooth connections saved. 

My co worker went through this. He went into network settings, turned off automatic and chose Public Mobile then rebooted. Once he did that, he was able to send and receive pictures again. 

softech
Oracle
Oracle

@WH21 

what phone do you have?

if you have a phone older than 2017, it might be related with this announcement:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

If you have an OnePlus phone and you have recently updated to Android 14, it might be related with the OS update

 

But either way, try to  click Reset All networks or Reset network settings to get the latest APN

Also, you can make a manual update, here are the old and new settings

Old settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or        default,mms,agps,supl,fota,hipri

 

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or             default,mms,agps,supl,fota,hipri

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