I received the following offer via text and accepted it. I then received a confirmation text that the offer would be added to my account and take effect on my renewal date.When I look at my account, it still shows my current plan on my renewal date. ...
Hello,I'd like to sign my daughter up under the $25 plan but I can't find it if I'm not signed in. Can someone please tell me where I can find it. If not, I'll be forced to sign her up with another provider Thanks
Everyone needs to contact both the CCTS to lodge a complaint and the CRTC for possible non-compliance with the wireless code. They are essentially increasing our plans. Other companies could find loopholes to violate the wireless code and increase gr...
What happened to rewarding customers for loyalty? I'll be filling a complaint with the CCTS and checking CRTC regulations to see if you can legally port customers. This is essentially changing a grandfathered plan.Every customer affected by this will...
I ended up seeing the offer/scheduled change about 6 days after I accepted. There was a weekend in there so I'm not sure if that's why it took so long.
