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Forum Posts

2 cells in one billl

My husband and I two cell phones in one email address. It comes off our VISA twice, which is okay. When I go to look at our billing I can only see mine. When I try to sign in under his cell number it says the email is already used. How can I view his...

JamieLinda by Great Neighbour / Super Voisin
  • 352 Views
  • 3 replies
  • 0 Bravos

Resolved! Billing

I have an autopay account with You but as my plan of $25 I should be paying $23 instead. I am alway charged with $25 in fact last billl I was debited $25.99 .....as per your website payments history it shows credit of $2 but I never got a credit in m...

Fgomes by Great Neighbour / Super Voisin
  • 720 Views
  • 5 replies
  • 0 Bravos

Resolved! trouble with reactivation

It has only been 30 days since I suspended my account , however , I now need to reactivate it . So 2 days ago, I submitted payment via credit card. My account do say that Dynanic autopay is active. I did not receive any message - confirming my paymen...

Themeon by Great Neighbour / Super Voisin
  • 676 Views
  • 7 replies
  • 0 Bravos

Resolved! Xiaomi Mi A3 compatibility

Hello, I am planning to buy Xiaomi Mi A3 from S world electronics. https://www.s-worldelectronics.ca/product/xiaomi-mi-a3-4gb-4gb-ram-not-just-blue/ May I know whether this phone is compatible with Public Mobile network? Thanks,Sathya

chatyabiotech by Great Neighbour / Super Voisin
  • 909 Views
  • 5 replies
  • 0 Bravos

Payment

Why have you suspended my Plan. My bank has advised me no pyment request by Public Mobile has been made. Please process mt credit card and reinstate my Plan!

robretta by Good Citizen / Bon Citoyen
  • 615 Views
  • 7 replies
  • 0 Bravos

Resolved! Mot de passe

J ai plus mon mot de passe pour pouvoir changer mon forfait 

Martin9 by Great Neighbour / Super Voisin
  • 391 Views
  • 1 replies
  • 0 Bravos

Resolved! I haven’t got the 10$ discount for 6months

Hey I registered in the 20th and my phone number is (778) xxx-xxxx..I am supposed to get the 10$ off for 6 months promotion but haven't got it... EDIT: number removed by NDesai

Robinan1002 by Great Neighbour / Super Voisin
  • 561 Views
  • 4 replies
  • 0 Bravos

Account suspended, didn't request it

I got a text saying my account was suspended because I requested it. I did not request that! I had trouble activating my phone, turns out I needed a new phone, now I have one. Everything is working. Can someone please reactivate it?

phonestuff by Good Citizen / Bon Citoyen
  • 594 Views
  • 8 replies
  • 0 Bravos

Can't make a phone call

I have 100 minutes per month, probably used 30 minutes last 30 days. Can't make anymore call now.

ruben1679 by Great Neighbour / Super Voisin
  • 493 Views
  • 5 replies
  • 0 Bravos

Spam from caller id’s starting with “V”?

My place of employment has a landline and we are plagued with endless calls, all from different phone numbers yet they all use a caller ID starting with a “V”, followed by a set of about 15 digits, the digits change each time. We answer but the line ...

FishandBirds by Great Neighbour / Super Voisin
  • 11169 Views
  • 9 replies
  • 0 Bravos

paid the bill but no calls available

hi..yesterday i recharged my phone and now i am not abale to call anyone its saying that no minutes available . i have not called anyone them how can minutes are not available. I really felt cheated. I will never ever suggest anyone to recharge from ...

recharged but no calls available

i have recharged my phone yesterday but now no minutes availablke and i have not called anyone. Why this is happening and there is no call center so that we can call and ask i am feeling cheated by the company .

I paid but no minutes available

Hi Last month i changed my debit card number so no way to use auto renew, i needed to login and change card number and pay myself. Sometimes there is problem paying, i click on button and nothnig happen, it takes a moment then i see an error page. an...

zakisp by Good Citizen / Bon Citoyen
  • 495 Views
  • 22 replies
  • 0 Bravos

Resolved! compatible phone

Is the Samsung Galaxy S10+ Plus 128GB+8GB RAM SM-G975F/DS Dual Sim 6.4' LTE Factory Unlocked Smartphone International Modelcompatible with your service?

ldvorak by Good Citizen / Bon Citoyen
  • 721 Views
  • 4 replies
  • 0 Bravos

Data disappeared from my account.

For some reason my 3gb of data disappeared. My 1gb bonus is there and just about used up. Hence the email I received about almost being out of data. I'm paying for for it, but on my account it doesn't show up on the listed items. I haven't changed an...

mjrymer by Great Neighbour / Super Voisin
  • 374 Views
  • 5 replies
  • 0 Bravos

Resolved! Going to the United States

I just joined Public Mobile today. I am going to the USA for 14 days. How does one by an add-on?

TerriRose by Great Neighbour / Super Voisin
  • 605 Views
  • 5 replies
  • 0 Bravos

Resolved! Refer a Friend Reward

Hi,I referred a friend a few months ago to Public Mobile so I can get $1 off my bill, and my friend did this in store. For my first bill it did not appear the $1 off so I thought the next one would appear, but nothing. So after waiting for a few mont...

rjz236 by Great Neighbour / Super Voisin
  • 676 Views
  • 3 replies
  • 0 Bravos

Missing, late image texts

So both my gf and I are with Public Mobile and we have been having issues with sending photos and even gifs. Sometimes they go through, sometimes they don't, and more of ten than not they just arrive a day or two later. Anyone know why this might be ...

michael_s by Good Citizen / Bon Citoyen
  • 511 Views
  • 16 replies
  • 0 Bravos

Resolved! Going to United States

Im going to the states for 2 days. I just want to beable to use my phone if I need to for emergency. What do you suggest I get for a add-onThanks

LLR by Great Neighbour / Super Voisin
  • 445 Views
  • 5 replies
  • 0 Bravos

Voicemail

How do I get notified when I have a voicemail? My voicemail button doesn't change colors to notify me. Is this somethin gPM doesn't offer?

alritor by Great Neighbour / Super Voisin
  • 406 Views
  • 5 replies
  • 0 Bravos

STOP SPAMMING ME

I'm sick of your pay reminders, advertising, "unresolved complaints number" and bla bla bla. ALLOW ME TO OPT OUT OF YOUR SPAM.

seerdecker by Great Neighbour / Super Voisin
  • 720 Views
  • 10 replies
  • 0 Bravos