5213 Offer Not Received

[-Heather-]

My parents both received a 5213 offer to get 15GB data for $26/month, but I didn't receive this offer. I would like to switch to this plan if that is possible.

[Sansan]

@cellphoneuser1 

I have 2 plans. 1 at $15 and 1 at $25. I got the offer on the 25$ plan to change to the 24$ plan 2 months ago.

The 15$ plan didn't get an offer.  I messaged.  They said no. I messaged again. They said no.

They will eventually offer me on that too. I'm patient. 

Customer for 5+ years 🙄

??

[cellphoneuser1]

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@Sansan wrote:

Eventually everyone gets an offer.  We just have to be patient. They are targeted and account specific. 

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I have never receiverd a plan offer.  Somebody on a higher priced plan probably won't get one. The offers are to get customers to upgrade.

[Sansan]

Eventually everyone gets an offer.  We just have to be patient. They are targeted and account specific. 

[hairbag1]

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@-Heather- wrote:

I will try that, thank you.

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Let us know results of your quest. Good luck.

[-Heather-]

I will try that, thank you.

[-Heather-]

Thanks for your reply. I am currently on the $25/month plan, my parents are on the same plan.

[abtest]

@-Heather-  - That offer was a targeted offer.  It would be a plan that is more expensive than their current plan.  You can try asking for it, but unless you are on a lower priced plan, it is unlikely that you would be able to get it.

What plan are you currently on?

[hairbag1]

@-Heather- 

it's only available to those who receive the offer...but if you message Customer Support they might let you have it.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437