02-17-2024 12:15 PM
hello, i purchased public then when putting a sim card i bought from amazon it snapped in half, i cant access the eversafe thing because it asks me to confirm full access with the phone number.. which i cant do because well. the sim card got snapped!
please help me, there is no option to send a email code
02-17-2024 02:37 PM
This may sound crazy, @robertbrant87 , but you're certain the outer adapters simply haven't dislodged from the SIM card itself, are you? If they have, simply snap them back on if you need a micro or standard size, and not the smallest nano sized.
02-17-2024 01:01 PM
Keep in mind after all is done, try for a refund.
02-17-2024 12:21 PM
Is there an option to resend code? If you request resend code, it will sometimes offer email verification code.
If not, then you will need to contact customer service agent.
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437