02-16-2024 04:43 PM - last edited on 02-17-2024 12:08 AM by computergeek541
02-16-2024 04:48 PM
Changed my plan about a week ago and my legacy rewards are safe. I was worried too, but there was a plan I couldn't turn down so I made the switch and was so relieved to see my old legacy rewards were still there, $7 off per month. 😁
02-16-2024 04:46 PM
You can freely change plan and it won't affect your current rewards from the legacy rewards system, which was also confirmed by Community Manager here:
https://productioncommunity.publicmobile.ca/t5/Announcements/FAQ-amp-Troubleshooting/td-p/986594
Will I be moved to the new rewards program if I change my plan?
Changing your plan won’t automatically transfer you to our new Public Points rewards program. If you’re currently on our legacy rewards program, you will continue to stay on it. However, we encourage you to explore Public Points, as it opens up even more opportunities for savings.
02-16-2024 04:44 PM
hi @Verilla
changing plan won't change your rewards. You will still get the same saving with the new plan
02-16-2024 04:44 PM
Hey @Verilla
Don't worry. You can change to any plan you want. You will never lose your Legacy Rewards. Only YOU can change it. NEVER EVER change it!!