Dear Community, We have some sad news to share today. We have learned that our Oracle and friend, @computergeek541, passed away suddenly on the morning of April 29, 2026. An active community member for the past decade, he was passionate about helping...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello all, I am looking to transfer my public mobile number to another carrier. The carrier is unable to do the transfer, they asked me to contact PM directly. I requested the transfer thi smorning and I havent received the message yet. Can someone p...
Anyone in central Alberta having 5G issues? My phone is on 5G 20G plan, and I am only getting 43mbps DL and 10mbps up all times of day, tested on different towers and same result. Wtf ? I want a discount from PM for way less than advertised speeds. I...
Title says it all
Hello, I want to change my subscription to a boxing week offer but my renewal is on January 9th. I was able to select "Change subscription on renewal" on the dashboard and I wanted to confirm if it won't be cancelled on renewal since the boxing week ...
Can't access my account through the app or *611 to add a tipup voucher.
I buy us roaming-unlimitted 15 days , it is not work. somebody can answer me
Hi,Can I move my existing physical SIM number to an eSIM. Please let me know the procedure. My phone is S23 plus.Than you,Panduka
I need
Someone referred me to public mobile and I used his referral code during activation but I am yet to receive the $10 credit neither as he. It is almost 30 days since I activated my number. How do I get the credit?
Hey i need to trnsef my numba from koodo prepaid
Can I switch existing plan to boxing day offered plan?
I provided incorrect imei number. So transfer of my phone number to public is stuck. My current provider sees the wrong imei alert but says public mobile needs to contact me
So it says on the home page new customers get free Physical Sim or Esim for a limited time. I guess that's another Boxing Week offer for incentives for more people to come onboard.
So that annoying pop up comes on my phone each time I sign on. Really? Who's bright idea was that? I'm already a client. Anyone know how to disable permanently? If I leave the page and go back to the main page it's there and I have to x out.
I can’t login to my public mobile account because of the eversafe. I was transferring a phone number but there were problems and the transfer was cancelled. I can’t receive messages from the number, but eversafe won’t let me login without receiving a...
I have a referral that would like to sign up but needs a Physical SIM- what is the process?Purchase card in signup process and need to wait for shipment by mail?Is a credit provided on account and they can pick up a Physical SIM at Telus stores?I hav...
Hi There,My subscription with the phone transfer from Koodo Mobile failed. Can you help me activating Public SIM?
We the loyal paying customers deserve the boxing day deals.
I am a new customer and I thought I got the E-SIM card and transferred my current number but now I have no service and my phone says "no sim". Does it take some time or did I do something wrong?
So, it's official that Public Mobile didn't offer their loyal customers "More Is Merrier" gifts this year?
Hi, can you update my shipping address my SIM card will get delivered to? The one I used on sign-up was wrong.
Hello Community.iPhone esim user here.40GB plan with 3GB US Data Add-on purchased over 4 days ago.I set my esim to primary and turned on roaming.my APN is the defualt isp.mb.com with blank user/passI have full bars, 5g Verizon Carrier Anyone have som...
Hi I am a new customer and have my new public mobile SIM card. I recently downloaded the app and tried to login to officially start my account and use the recently sent SIM card. When I click the login button a white loading screen comes up and never...
Hi is there a subscription for central America? I need to have access to my phone number. Nicaragua is the country I'm staying in the longest. Any information would be great thanks!
Hi,I received a call this morning from a lady and her husband stating that I called them and spoke in English about Bitcoin and other things.i have never called them and I always speak in French.it seems like someone is using my number for scam calls...
It says “Payment Failed! Please try again or use a different payment method.” No matter what card I use. All my cards work fine though.
Iphone14 works on 3G
Hi All,I'm in Canada for around 25 days. I ordered a SIM card 10 days ago and still havent received anything. At this stage, I have lost a considerable amount of money out of using my overseas mobile carrier and wish to cancel my public mobile mont...
I have a subscription where I pre-pay for 3 months at one time. If i switch my plan part way through that, is it possible to get any of that money back?
Just joined Public Mobile by choosing a $39 plan 40 gb data. Just saw a similar plan that offers 50gb along with calls for same price. If I decide to change subscription it’s asking me to pay again. How can I change my plan considering that I just jo...
