cancel
Showing results for 
Search instead for 
Did you mean: 

Is anyone missing the "PIN number" section on the PM website and app?

fixin
Deputy Mayor / Adjoint au Maire

I just noticed this right now... as I currently know my *611 PIN number but for others, do you have it?

Can you confirm that it is gone / broken?

Desktop:

Screenshot 2024-03-12 at 7.55.13 PM.png

Mobile App iOS 17.4 V2.1

IMG_6957.PNG

4 REPLIES 4

Brianna182
Great Citizen / Super Citoyen

I do not have the option anywhere. Luckily I used the link provided which worked. Thank you for that. 

For myself on the app: Select Account tab, Reset PIN Number.

I am not sure if everyone has that on their app though. Sorry.

fixin
Deputy Mayor / Adjoint au Maire

@softech - Yes, thanks for the info! I just logged into my older account and it shows up!

Also, thanks for the direct link!

The app also doesn't show up the PIN option, but the direct link will do!

softech
Oracle
Oracle

@fixin 

for some reason, the PIN update section is not shown for new accounts

Check again with the new app 2.0, maybe it shows there

if not, use the browser and use this direct link

https://myaccount.publicmobile.ca/en/account/reset/pin

Need Help? Let's chat.