Community

Brianna182 · 05-05-2024

Hi all, relatively new to PM (this is my third month I believe). I'm pretty sure I got an email when I was charged last month, but I just noticed the charge on my credit card this time from a few days ago... Definitely didn't get an email, I'll be si...

Brianna182 · 03-11-2024

I just saw that Public Mobile updated their app pretty substantially, at least for Android it just updated for me. It looks a lot better to me, here's hoping the glitches and things that were happening are also eliminated with this update!

Brianna182 · 03-04-2024

Is there any issue putting a 5G plan on a phone that doesn't actually have 5G capability? Don't care about actually being able to connect to 5G obviously, just want the phone to work on the network

Brianna182 · 03-03-2024

Hello everyone! Just wondering if anyone has done this before and knows if there's any issue. My partner wants to switch to PM and port his number over from Virgin but his mom is the main account holder for his number (she signed him up when he was a...

Brianna182 · 03-02-2024

Just activated and my anxiety made me send a support message a bit sooner than I should have when I didn't have service, 5 minutes later I did lol so my problem is fixed. Not sure if there's any way to let them know I don't need help anymore?

Brianna182 · 07-03-2024

This should work fine but I don't think you can port your number from one PM account to another so the downside would be losing your phone number

Brianna182 · 07-02-2024

Terrible service for having to wait a few hours for a response? You may have misunderstood what you were signing up for if that's what you think. It's part of the reason the plans are cheap

Brianna182 · 06-04-2024

Are you saying you're having trouble with your data? Which plan do you have? Is your calling and texting working? Could it be something in your phones settings? Have you tried reaching out to support? These are prepaid plans so if you cancel you won'...

Brianna182 · 06-02-2024

When I referred the partner he didn't get 10 points credited they just automatically took $10 off his second bill

Brianna182 · 05-18-2024

No, you would need to create a new account with a different email. You can only have one line per account with PM

Community

User Statistics

User Activity

Email when monthly fee is charged?

Updated App

5G plan with older phone

Porting number when you are not the main account holder

Is it possible to cancel a support ticket?

Re: New email

Re: no response aftere submitted ticket to CS_Agent over 2 hours

Re: Service

Re: $10 Referral Credit not showing

Re: Adding an additional line