Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Why cqn I never get. received. Seen online of any promotions codes anyone else have this prob
My daughter phone broke and she doesn't have access to her old email address therefore unable to log into her account to do a sim swap to switch to a new device. We need a real person to help
Hi everyone, how can I get the boat in message request again? Please help
I want to receive the gift of 2GB of data and 500 long distance minutes. Please help me.
i just subscribed to the $45/mo 60G data at the promo price of $40/mo with 90 day subscription.What happens at the end of 90 days?Does the subscription automatically renew for another 90 days?If it automatically renews, at what rate - $40/mo or $45/m...
Hi, I failed to renew my on-hold account after 90 days and public mobile closed my account. I am hoping to get that number back, as I had that number for years. how can I pick that specific number from my other public account? Thanks!
how do i suspend my account for a few months
Need data on my lte Google watch please help
Hello all,just wondering if someone has good news if this year will still be that every year Xmas gift ( ( free data & phone minutes ) from Public Mobile ??in the past years the campaign used to start in the first days of December.Cheers ..!
I have a new phone and I'm having a hard time activating a physical sim card. My old phone is using esim.
What is the process to enter new imei and replace phone as Old phone is LOST
I just activated my eSimcard and it is sending a code to my number for 2-step verification. However my phone number is currently in active as I cancelled my plan with previous carrier. So now I am subscribed with Public Mobile plan but cannot receive...
I've been a PM customer for over a year with no previous call quality issues. However, for the past 2-3 weeks, I've experienced frequent call drops, including a critical business call yesterday that dropped every 5-10 minutes. Additionally, there wer...
Does anyone know if my mobile phone will work for internet, photos and apps if I get rid of my phone plan altogether? I plan to just use call and text apps. Inflation is increasing and I can't keep both internet and phone plan. Which brings me to enc...
hi, my kids account needs a credit card update as acct has been suspended ....so we can't get the OTChow can I access account to update card and reenable service?
Try to recover my another account email, the forget email function not working. No link sent to my cell phone.
It’s compatible tried the support forum stepsstill will not activate How do I submit a ticket?
Hello.I'm out of the country right now.I'm staying abroad and trying to get an authentication text from my Canadian number, but it doesn't come.If you look at the picture below, the Unlimited international text is -2 left, and if you look at the text...
Hi, around 5:30 pm CST, I noticed I can't send calls or messages. I logged in and noticed suspicious nonsense on my portal.1) My portal says I have put my services on hold, which I have not,2) The 10 dollar promo credit that should be applied to my D...
Setup account with eSim but i am sending message to rogers and it keep getting failed,what is the solution? How to resend request again?
Just re-newed my plan after auto pay didn't go through, I upgraded the plan to a better version, and was working for about 4 hours after this, but now I cannot send texts or make calls. I've reset network settings, and tried restarting my phone, none...
Recently tried calling Panago Pizza (310-0001) after porting back to PM after a number of years and was surprised I was unable to do so:Hi Public Mobile here. Sorry your call cannot be completed as dialed. Please check the number and try again.Luckil...
Hello!Our company is switching over to reimbursement for phone plans rather than corporate handling all the billing, payments, etc. So I've switched to PM, and I've told our IT folks that my line is ready to port. Do I just wait till they give me t...
Hi,When I go to publicmobile.ca and find the deal, it asks me to login or sign up.I login and then I get:*Already have an active subscription*When i go to "Change Subscription", I do not see the promotion there ($34/month for 30GB @ 5G speed)How can ...
have PAID for Public Mobile, $43for t and 39.00 for a month of service, and yet, when I try to activate, I get this error, with no options as to how to troubleshoot.
Hello All, I am trying to upgrade my plan but it says invalid SIM. I have been trying to resolve this for the last 4 months. When I try to submit a ticket it tell me agents are not available. I am still getting charged and paying my monthly payment...
Hello , I pay for 2 lines every month 50$ , and last month I see other payment of 17$ to public mobile, why you charged me 17 $ extra? I didn't use any internet extra.The strange thing that I don't see this charge on public mobile account , I only se...
On November 17, I purchased 200MB of data. A few days ago, I saw that I had more than 50% left. Today, I could not find the add-on data in my account. It was less than 30 days. What can I do?
