Group text error: "Trouble sending. Check options"

[7jz]

Hello,

I receive a "Trouble sending. Check options" error when I try and send group text messages. I receive group texts find and can send mms and sms messages to individuals fine. I have restarted my phone and reset APNs to default but cannot fix the issue. Can anyone help?

Thanks.

[7jz]

@softech Thank you very much as that resolved my issue!

[softech · Accepted solution]

@7jz 

try to update the APN.  But first  delete the current APN profile .   Then Add new profile and add according to this, please note case-sensivitve and do not add extra spaces.  Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[7jz]

Yes it is Android and my phone is Xiaomi Mi A3. MMS just stopped working about a week ago and I didn't change anything so no clue. I will try resetting all networks.

[hTideGnow]

HI @7jz 

are you on Android?  what phone you have ?  some older phone might not have MMS working due to the age of the phone. 

But try click reset All networks , the phone will try to get a new APN and see if it works