Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello,Due to supply and demand of SIM cards, the June 25 deadline to sign up and be eligible for the $10 rebate for 12 months has been extended to June 29.FYI.
Why isn't my service working?Why isn't the "contact us" link working?How can I ask PM for help? I've was a PM customer prior to january 2015.No data plan. Thank you
i am trying to get a copy of my entire call history for an important reason. however i am unable to reach any customer service reps from public moblie by phone or other wise. How will i be able to reach an actual person @ public mobile to get the inf...
My phone is not accepting texts or calls from USA. Also cannot call or text them. From Canada of course. Any way to fix this?
please help! why my phone is not working???i have not signali can't dial 611
On June 5 I received invitation email and I order my SIM card. I haven't received anything yet!
Hello,my phone will not charge anymore. Can someone help or give me answers or advice?Of course, cannot get anybody on the phone at public mobile.Thanks
when i try to reset my password , i enter both emails then : ForgotPassword/OldPasswordNotValidContactAdmin and i cant do anything after i didnt receive an email cant reset passwordemail is Hsgzz@yahoo.com
Ordered 2 sim cards about 13 days ago when the last batch of invites were sent but I've never received anything yet. Is there some way to contact help to maybe track or request new ones?Thanks for the help in advance
I use a Samsung Ace but was recently given a Galaxy S5 by a friend that I would like to start using. The SIM cards are completely different, so it is not a simple matter of switching the SIMcards. I understand that one can snip/alter/cut up the la...
Interested in changing your Public Mobile phone number? Great - we have an easy Self Serve option for you: Log into your Self Serve AccountSelect "Plans and Add-ons"Select "Change Phone Number"Choose either (i) 'select a new phone number' or (ii) ...
I have a phone that is locked I put in the iMei no. And it said it will work on the network. Do I have to get the phone unlocked?
Hello,In order to help users conduct successful research, if motivated, and ideally reduce the number of repetitive questions in the community, I suggest establishing a library of user guides.Most phones have either company- or user-produced PDF user...
need to setup data
I've hated the Alcatel onetouch from the moment I was obliged to buy it post buy-out (the texting design is an absolute joke), but a 'waste not, want not' inner voice kept me from getting something different. Recently I messed up the screen by droppi...
Thanks @Cyber, @DK, @chukdefatey & @Martin - all y'all rock I've created a new thread for this conversation, and I'll be bringing some of your comments over to, as @chukdefatey suggests, keep posts clean. I hope you don't think I'm pandering with ...
So are we to assume that PM is coming out of Beta finally around the 25th of June as they are phasing out the Beta $10 deal?
No voicemail on the phone. My phone by passes voicemail and forwards the calls to the call forwarding number. When the phone is not set the fowarding it will not let me disable the When Busy or When not answer settings. What settings do I enter in th...
I am posting this for the people that maybe dont realize that PM sims are indeed free and there are no store fronts for Public anymore. I doubt you will get much help from an individual like this over and above what you get here on the community for ...
I have lost all my contacts and photos from my moto g android phone and I would like to know how can I recover all that back
Hello, I'm Mr. O'Keith. I just found my phone admfter leaving for vacation and fogetting where I had placed it.now 're-united with my phone wish to reactivate it ate the best possible rate since I was used to paying what seemed to be quite a substant...
I get text messages fine but when someone sends me something, I'm assuming it's an image or maybe some other info, it says to download it so I try it but it doesn't work. It will say "downloading" for a bit but then it stops and there's no evidence t...
My question is will my phone work up in Owen Sound?
I been trying to sign into My Account from yesterday and every time it will go into Koodo moblie website, saying 'We'er updating our systems'. Does anyone else have this problem?
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