Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I did port two lines under one account from freedom mobile to get the promotion on July 5th. My first line worked like a charm. When I did the second, no warning, no error but activated the sim card without any plan attached but did charge cre...
I am setting up a new account for one of my children and I get an Activation Error at the final step. this is a new SIM which I ordered on my credit card and just received. The Activation is rejected when I submit and the tool complains about my cr...
I bought 5 SIMs, and successfully activated 2 of them with my credit card. I have tried literally dozens of times to get one of the other SIMs to activate and it always fails saying there is something wrong with my credit card. I have tried every t...
i cant get my wifi to work only site i can access is public mobile i would like to have some help with that n on top of that i reacharge my pan 3 days phone work on wifi on top of that you guys jjust send me a mesage telling me i use 70% of my datta ...
I switched to public mobile a couple days ago from Rogers looking at the recent $40 promotion.On the plan promotion website, it simply said that it is for the new customers only, without specifying that only the freedom mobile customers were included...
I had signed up for and revived my successful activation email yesterday afternoon and was just wondering what my next steps are to get my service up and running on my phone. This is because my android phone has yet to get any service even with the a...
hey, i was wondering what the price of this plan will go back to? i have some friends that would want to switch over for this because they dont use data but they wont be able to until after july 12 thanks
Please help!I just signed up for the $111, 90 day plan, with 3gb of data/month, with provincial talk and no text (by accident).I forgot to select the unlimited international text option and Canada wide talk when I set the plan up. I tried to add it a...
Good Morning, Now that the FM to PM promo is over, I just wanted to say Welcome to Public Mobile to all former FM customers. I know that some of you may be experiencing some issues with your account or service and it may seem difficult and frustratin...
Hello, I had a problem setting up my account because it was stuck on the payment processing page. After it loaded, it said there was a problem setting up the account so I went ahead and redid it. However, it is now telling me that my SIM card number ...
Hi,If i add Long Distance minutes, does that charge my account once? Or will itcharge every billing cycle as long as I don't cancel it?thank you very much!
Please help! I just signed up for the $120, 90 day promotion Freedom Mobile Port Plan which offers 4gb of data/month, with provincial talk and international text. However I forgot to select the unlimited international text option when I set the pla...
For those of us who ported over from freedom to get the $40 unlimited text/talk with 6 GB + 6 GB data plan.Will we qualify for the loyalty plan?
Hey guys, I need a little help: I signed up for the 12GB for $120 plan by porting my number over from Freedom mobile. Everything seemed to have gone smoothly except now my account is suspended. When I log into my account the following message shows u...
I have 400 minues long distance add-on, and tried to call my grandparents in China, I use exist code+ country code+ province code + fixed line telephone number. There is always a error, I can not call fixed line telephone. but it works, when I call a...
Ill be awake for the next few hours - South Mississauga - and I have an extra SIM. Cost 5$ lol Thought I would offer to anyone stuck waiting for a SIM to hit this promo and get off of Freedom... PM me.
May I suggest Pm have a daily 2 hour temporary call center to at least leave a voice message during these promotion days especially the last 3 days. We could call in and leave a call back number to fix issues.
I just recently got referred to Public Mobile by my son and transferred my TELUS Mobility number. I chose the 90-day option with unlimited province-wide talk and global text, with no data. The total price quoted was $81 before taxes. I enabled auto-p...
hello I activated my sim and plan eariler today.I message some of mods already. I just ported from freedom and I wanted to get the 90-day promotion +6gb data.My account says I paid $120. I checked afterwards and now my plan is incorrect. Its currentl...
@CS_AgentWhile most of my contacts seem to work, a few of my friends are able to receive my calls but not my texts, and vice versa. One of my friends is on Freedom Mobile, and since I recently switched, I thought might have something to do with that....
Hi I know PM well before I sign up, No doubts about the service. I had puk code issue for my cousin which is resolved by one of the modertor. I helped him to Signup with PM which he really enjoyes. On critical instances like this, when his ...
Hi Friends, I have atleast 6 sim cards which I got for my friends ended up not using it. If anyone wants, PM me. Thank you PM & memebers.
People when switching over to new cell phone providers your phone should be unlocked!! Some cell phone providers will unlock for small fee but this December it's free of charge with your cell phone provider...Not all cell phone providers will work wi...
I ported a phone from Freedom to Public, went through fine, even if there was a few days I was without service that I'd paid for. Whatever. I ported a second phone, this one got all sorts of messed up. No confirmation of a successful port, after the ...
Incoming calls not workingI activated over on Monday night and the phone is still not receiving calls - or text massage. Not sure if this is an incomplete port, or if the account is set to not ring. I have checked the phone and it is not set to "Do...
Good afternoon, sorry for capital letters but I am really disapointed as a customer we had the same issues with this company in the past I been trying by phone now is day 7, nobody knows what to do, I have been trying to reach someone in this comunit...
Any idea when these issues are going to be addressed? I have no way of knowing at all as to how much data I've used in the current billing period. When I go to the "My Plan & Add-ons" tab, I see the following (see attached screenshot). There's no inf...
Hello,This is my first post on the PM forum. I'm considering buying an LG G6 H870DS from Hong Kong and was wondering if it will work on the PM LTE network. I found a good deal on the phone but if it does not work I'll have to settle for a North Ameri...
Can you Believe it the longer you stay with public moblie the more you'll save in the long run. Every year you will save money off your 90day plans it's the best value for your money and we all know money is great when you can save cash to enjoy on t...
