My account is locked
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03-07-2018 08:34 PM - edited 01-05-2022 04:24 AM
My account is locked and I am unable to un-lock it as it just says to contact public mobile when I try to reset my password. How do I get it unlocked?
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03-07-2018 08:36 PM
Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:00PM (ET).
Meanwhile, if you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi, or on cellular data.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
