Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello,I got a better deal with another company and want to cancel my public mobile plan to transfer my number to this carrier. They say that they can't do anything until Public mobile "releases" my number, but of course, there's no way to reach PM. P...
I have contacted Public Mobile three times through email and still have not gotten ANY response. It said that I was to receive a response within 24-28 hours. I did not have phone service for over a week because the Sim Card was defective. I finally ...
forget to enter refer number when register what should I do?
I just signed up for Public mobile plan (with a new number). I need to port my Koodo prepaid number and am having problems through the website (like many others it appears). My Koodo prepaid renews in two days and I would like to port before then. ...
My brother is thinking about moving over to PM. He has an Iphone 4.Are there any issues that he might encounter?
If I got a samsung galaxy note 5 from Rogers. Can I use it with PM? Many thx!!!
I just registered, activated, completed everything I needed to get started with PM about an hour ago, but there is still no signal at all, PM not even displayed as the carrier on my phone. It only says "emergency calls only". I did port my number ove...
I ported in my number to PM over 36 hours. Except I can not receive any phone call, everything seems fine. Please help!
Hi just wondering if anyone has used a similar handset and if it works well with public mobile. Thanks!
My girlfriend signed up for PM. She did the application for porting. I believe she put the old phone number and PIN for required fields. It has been about 48 hrs and her number has still not been ported yet. When she calls me with her new phone, it i...
I'm trying to use my sim card on my old Nokia 530, my SIM card is working well on my iPhone 6 and my Nokia is unlock.I'll show some prints of my nokia, hope someone can help me.Thanks,Andrea
Hi, Can't receive calls texts and I have no data. I paid and recharged my account early morning. Please help! Thanks
474663 What is this its in my call log going out 5 times help or should I be worried at all
Mon compte libre service est bloquée..Il demande mon nom utilisateurJe n'ai JAMAIS reçu le détail de mes info..Alors impossible payer par carte de crédit tant que je peux pas accéder à mon compte..Bloquée aussi à la sécurité car demande l'année de na...
Hi, The next days I will be going to Canada. I want to travel with a valid Canada sim card put in a free phone. Then when I arrive to Canada I active the sim and I'm ready to talk any people there. I don't find one way to buy a sim card from USA. Isn...
Hi, Just thought of posting an update about PM's network across GTA, Niagara. Been using PM for almost 25 days now and never faced a problem of being out of coverage except when I was 3 floors below ground in an underground parking lot. Recently trav...
Hello, I recently switched to Public Mobile and can't get MMS to send or receive. I'm using a ZTE Axon 7 phone. I can SMS and use 4G LTE data with no problem but the MMS does not work. Does anyone have any ideas what I'm doing wrong? It seems odd for...
From my understanding koodo and public mobile use the same towers? I live in canmore AB and I have great service with koodo, im transitioning into public mobile because of a better data plan, I have an active account payed for and PM sim card but I g...
Coworker is considering switching from Rogers to PM. She bought an Iphone 6 unlocked from Apple. I was showing her today how you would have to set up the APN settings however it wasn't giving us this option. She's ordering a SIM card regardless and ...
had a call from virgin etc etc 2 min later click lol and let the savings begin and another question wean will i see my rewards on here on my bill from the community posts i used the same email address
My new phone number is somebody's facebook account so I changed it.. haha weird :X
Hello, I've signed up for Public Mobile two weeks ago. I can text and call out but still have not been able to RECEIVE calls.I ported my number over from Wind Mobile.I'd appreciate any help anyone could give me.I've tried powering down iPhone and rei...
Hi Everyone, In a way this is a continuation of my previous posthttp://productioncommunity.publicmobile.ca/t5/Discussions/Texts-Stopped-Sending/m-p/65114#M16469 but in many ways its not. I'm having trouble with texting.it seems to be on the recieving...
Hey gang, So took the plunge and told Rogers to stuff it. On a PM plan with my old phone and number ported over last night. Everything was up and running in no time except I wasn't receiving MMS pictures but figured out how to set my APN settings and...
Hi,I can't log in to my account; I get a generic error message. I've cleared cache, reset password, still doesn't work. Also can't use 611 on my phone. I have sent an email and got an incredibly annoying reply telling me to go through Community. If I...
Hey guys, Just wondering what speeds everyone is getting.Trying to get a feel for 4G and LTE data speeds around the city. I'm getting about 10mbps (4g) and 20mbps (LTE) in the main and danforth area.
Hi there, I'm having a very frustrating experience with sending SMS/Text messages. They only go through some of the time. Most of the time, I am faced with a "Not sent. Tap to try again." message. I'm on an Android phone. It seems the messages don't...
Hello, My parents decided to move to public mobile, 3 weeks ago. During the part when they were supposed to port their number, there was a technical error, so a public mobil agent offered to fill the form for them. She did, but then they couldn't a...
Hello all, I am trying to order a SIM card shipped to a United States address. I can change the country in the Address and Postal code fields to the United States, but the only option in the pull down menu for the Country field is Canada. Are SIM car...
It's been two weeks and the porting is not complete. I need something to happen or I have to leave public mobile.I can not get help via email and there is nowhere to call. What am I supposed to do? Admin please help with this issue it is a phone I re...
