Where do I go to file a complaint? I tried talking to CS_Agent, but they are refusing to credit the missing points from March? The points system is such a headache...
Like so many others, my MMS just stopped working all of a sudden. Changing the APN settings and contacting CS agents did nothing to fix the issue. I have the OnePlus 7 Pro, and it's a 2019 phone. Dropping support for a 2019 is ridiculous...
I am looking to change from my current 4G subscription plan to a 5G plan. Do I get to keep my existing data ons? They are from giveaways and not subjected to the current 30 day expiry when purchasing new data add ons. Does anyone have any experience ...
I just started a new cycle so I was planning to change my current plan to the promo plan for the next renewal date. I selected the change at renewal date in my account already but I messaged a PM agent just to confirm. They said that if your renewal ...
I had the same issue a few weeks back. It was with a OnePlus 7 Pro, literally just a 5 year old phone. Unfortunately, after numerous back and forth between the Public Mobile team, they just told me to get a new phone. Better off just switching to a b...
