Like so many others, my MMS just stopped working all of a sudden. Changing the APN settings and contacting CS agents did nothing to fix the issue. I have the OnePlus 7 Pro, and it's a 2019 phone. Dropping support for a 2019 is ridiculous...
I am looking to change from my current 4G subscription plan to a 5G plan. Do I get to keep my existing data ons? They are from giveaways and not subjected to the current 30 day expiry when purchasing new data add ons. Does anyone have any experience ...
I just started a new cycle so I was planning to change my current plan to the promo plan for the next renewal date. I selected the change at renewal date in my account already but I messaged a PM agent just to confirm. They said that if your renewal ...
When will the loyalty reward issue be fixed? My reward is supposed to be $3 but it was stuck at $2. Now it says $0. I messaged 4 different moderators and they all started a ticket for me, and it still isn't resolved yet. They said it will take 10 day...
I had the same issue a few weeks back. It was with a OnePlus 7 Pro, literally just a 5 year old phone. Unfortunately, after numerous back and forth between the Public Mobile team, they just told me to get a new phone. Better off just switching to a b...
The appeal with Public Mobile is the reward system, but in return we had to put up with the half baked customer support. Literally no number to call, and most attempts of contact are handled by bots. By the time we do get in contact with a representa...
