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My CC's don't work. There's 4 of them

ges33
Good Citizen / Bon Citoyen

Your system won't let me in. I've been at this for 2 days.,iv been to the bank i can't accomplish anything using wat uv got in place. I can't sign in so i can't get a hold of mods. This is going nowhere fast

Glesxxxx@outlook.com. 1985 587729xxxx

 

Edit:  personal information redacted.  Please don't post personal information on the public forums.

6 REPLIES 6

CS_Agent
Customer Support Agent

Hi,

 

once again, if you do have any questions concerning your Public Mobile account, send us a private message :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

@ges33 Unfortunately you MUST contact the moderators to get this sorted. Click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

ges33
Good Citizen / Bon Citoyen

1985  I dont put anything in boxes that dont apply... iv tried 2 fully charged cc's &  it adds a few bucks to my acct so i cood pay u but when i submit it says their not activated.  im in ponoka,ab which doesnt seem to have a place to get voucher plus if it wont take cc's why wood it take a voucher 20 miles away...lets stick with fixing the cc's. none of my email passwords seem to b working properly so when i try 2 reset they want a verification # by my phone which doesnt work of course. the email address for your site works but payment page wont let me go anywhere...tell u wat ill give u my card # & u can put it in for me to break this deadlock or u cood go out on a limb and trust me for the ten bucks and we'll settle up afterwards. customer svc worth $10.00???  so this link is about the only way to reach me or landline 403 783 =====

CS_Agent
Customer Support Agent

Hi,

 

if you do have any questions concerning your Public Mobile account, send us a private message :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

will13am
Oracle
Oracle

@ges33, please don't post personal information in the public forum.  I redacted the post.  As for trying so many cards and being unsucessful, do you happen to live in a high rise?  If so, please leave the unit number field blank.  Apparently filling that on messes up the verification.  Also sometimes the browser gets in the way of adding the credit card.  Try clearing browser cache and/or using incognito mode.

LEGO
Deputy Mayor / Adjoint au Maire

@ges33 

You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! Woman Happy

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