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roy hoover is locked out of my account

Tommy1967
Good Citizen / Bon Citoyen

l am locked out of my account 

l try forgot my password my my e-mail will not comformation that

to get the link to reset my passowrd

l need new link to reset my password if l make payment how l can do that

6 REPLIES 6

CS_Agent
Customer Support Agent

Happy Friday @Tommy1967, I'd gladly help you to gain access to your Self-serve account. Please reply to the private message I just sent you.

 
Looking forward to your reply day 🙂

 

Cheers,

 

Aïssata

LEGO
Deputy Mayor / Adjoint au Maire

@NDesai wrote:

I don't know why the forgot password does not work for all, but it always works fine for me. I get the email within a few minutes of requesting. 


Must be grandfathered… Should always respect your elders! Woman Wink

NDesai
Oracle
Oracle

I don't know why the forgot password does not work for all, but it always works fine for me. I get the email within a few minutes of requesting. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

LEGO
Deputy Mayor / Adjoint au Maire

@Tommy1967 Dial *611 and you can make a payment by credit card or payment voucher.

Luddite
Oracle
Oracle

Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:30PM (ET). Response is generally within few hours, but may take 24.

 

Meanwhile, if you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi, or on cellular data.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

LEGO
Deputy Mayor / Adjoint au Maire

@Tommy1967 

You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! Woman Happy

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