Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hello all,I just signed up with Public Mobile. I placed a call today to a landline, and it showed up as "unknown caller." It is important to me thant my name and phone number show up when I place calls. I am 99% sure that when I signed up for public ...
I was just checking the usage in my secondary lines account and noticed 2 "web" events at the exact same time as a MMS text I sent accidently....this is on a dual SIM phone and all the settings are set to SIM card 1 but occasionally if it's a phone ...
I have the $25 plan with unlimited Canada-wide calling. I also have a $20 add-on for U.S. long distance - which also says is for Canada LD as well. Do Public Mobile's systems apply my $20 add-on ONLY to U.S. calls because my plan already includes an...
Just joined PM yesterday. With previous provider I was receiving images via text twice. This has continued with PM.A slight annoyance (I assume MMS messages are included with texting?).Android phone.
I am currently on a 30 day auto pay plan. I would like to know if I can change to a 90 day plan? And possibly go back to a 30 day? If I may need to switch in the future. I also need to be told how to switch to a 90 day plan.
Ok, so I want to order a Google Pixel 3a on Thursday to take advantage of the $150 off of the phone for Black Friday. I'd also like to get the extra Data from the Public mobile Black Friday deal. What do you think the chances are that I'd get the pho...
Hello, I'm a new Public Mobile member since three days ago, I can make a outgoing calls right away but I cannot receive any incomming calls. when I call to my number, my old voip home phone is ringging. please advice me what can I do. I did re-start...
Since there are too many threads to follow under "announcement", it's easier to start a new topic to get clarification.I read through all the threads regarding the BF sale for "getting 5GB bonus data with activation a $35 plan" and I found 2 opposite...
I referred my dad to public mobile, i few hours ago, and it said I'd receive a one-time credit of $20, and he will get a $10 credit for using my referral code,when do you see the credit, like how does that work?
I've change my credit card and since then, I have no access to pay my fine with Public Mobile. Now I'm offline for more than 3 days. Is anybody here who can help me, please? Thank you
Hi Everyone I have two lines with my current carrier. Can I port both lines to PM? I somehow remember that PM only allows one line under each account, which is fine to me as my wife is acctually using the other line. However, is porting the number fr...
In Sptember PM had a plan that gave me 3G of Data roaming that I used while in the United States. I canceled it at the end of September and now would like to get back on it but I don't see it offered. is there anyway I can get back on the plan or ...
Good afternoon, I currently have no access to my Public Mobile SelfServe Account. It is currently lock for approx (1 Hour) as I am typing this, but I would like to request a password reset as I do not remember my current password to the account. ~Yi...
Hi. I am considering wishing to public mobile however I just spoke with a Rogers agent who told me many people are leaving for two reasons 1- they are being charged roaming fees when they leave their region (but are still in Canada) 2 - the coverage ...
So difficult here to get any information about my plan.. when I logged in my account, just see ,, Hello,,... Can you make this easier to costumer's ? What reason to stay with public mobile? If you have problems to check your account ..
Hi, I am considering transfer my two lines to freedom mobile but I do have one more question regarding the plan cost.With my current carrier, the phone calls between two lines that both with my current carrier are free. It is the same for Public mobi...
We've long awaited a service like this. It's amazing! Just wondering how long PM has been a company, so i can answer this question when referring friends.
Hi, I just checked my used outgoing call list. I saw the number306580-4001 . I never call this number.Is anyone can tell me what happen to my phone . Is someone trying to steal my phone number and use it?
My daughter got me to switch to public mobile. She didn’t know her referral code tho. So I didn’t add one when I signed up. Is there anyway she can still use her code with me signing up? Even tho I’m already signed up ?
I installed my SIM card, transerred my old phone number from Koodo, It is now cancelled, but it is not working on my Public phone, or registered there. What happened?
Hi all, Just changed from Bell to PM yesterday. I am unable to receive short code texts containing verification for my online banking. I have tested calling, text, mms, and requested verification numbers for other online services, all of which are w...
Hi, I added $15.00 to my account for 400 minutes of long distance calling, including international calling; I added this amount on Nov. 16, 2019. I tried to make an international long distance call this morning (Nov. 25, 2019) (to Scotland); I recevi...
