Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Good morning. I just wanted to share an experience and a suggestion for improvement. My credit card expired last month and PM was one of the PreAuth'd bills I forgot to provide my new card info to. The day after my due date, I recieved a text letting...
Just got a new phone and if I try to login it says I've been locked out of my account after only trying my password twice.Can you please reset it for me.
Hi,I bought an iPhone a few years ago directly from Apple. I gave it to my father when I changed my model. He got his SIM card cutted and inserted it in the iPhone. After a few days, his iPhone got BlackListed. I contacted my carrier to ensure it was...
Good morning guys. Just wanting general confirmation that this is normal and I’ve nothing to worry about plan seems to be working because I can send and receive text messages and I’ve kinda lost my voice so I’m not trying to make any outgoing calls...
My plan term ended so i made a new plan and topped up account. Funds were withdrawn from my account but nothing is working
I want to change my plan from 3 to 1 month but my account has been suspended unless I reactivate the 3 month one.
so i cant get into my account, would like a reset 226 xxx xxxx xxxxxxx@gmail.com
Hello, I forgot my password and security question. So I can't reset my password.Anyone know what to do? Thank you
Hello all, I was wondering, I need to port my current PM phone number to a work plan, as they are paying for a phone/plan for me for work purposes. My work contacts are familiar with my current number, so I need to use that under my work plan. Is the...
Hi I want to activate my account which is suspended now. I want to pay month by month. Now it`s suspended and it`s 90 dys plan. I want it to 30 days. Thanks.
So, we have a rogue poster this morning, sharing his personal information on every single board. I had picked one and asked the person to edit their post and provided the link to contact the moderators. An absolutely normal and helpful post. Back on ...
Hello Public Mobile.You don't have a Help phone number or email so the only way I seem to be able to contact you is through this "community". I tried to set up an account (account #************) for my phone number 403-++++++ The phone did not work...
Hi! I'm a new customer with Public Mobile, and besides telling all of my friends, family and the neighbors cat about how amazing the savings are with PM's plans, I thought I'd take a moment to comment on getting my SIM card! I purchased my SIM card f...
hi everyone, i tried to call Switzerland today, but got an automated from PM saying it's not possible...which i don't think is the case for my phone as i've purchased several $15/400mins packages, and i've called China a few times already. Switzerlan...
http://www.newswire.ca/news-releases/lucky-mobile-is-canadas-new-low-cost-no-surprises-prepaid-wireless-service-661238363.html MONTRÉAL, Dec. 1, 2017 /CNW Telbec/ - Bell today announced the upcoming launch of Lucky Mobile, an easy and low-cost prepai...
Big news is Public is to create some form of share plans soon. Been asking this for years and it is about to become fact Even if no actual plan discount the ability to manage multiple lines from 1 login would be awesome
My bank account was charged double when I topped up this month how do I get a credit!!!
My old Moto X Play is having battery issues so I've been authorized by the boss (wife) to get a new phone. A possible contender is an ASUS Zenfone 3 Zoom (I like the camera and I like the AMOLED screen). Questions: Anyone else have one and if so what...
My account seems suspended but my balance shows 0.00 due and I am on auto-pay.
Hey folks, I recently moved to public mobile and I was wondering if I could get myself a new number (I moved my old number from my old carrier here as I was not able to choose the last four digits on PM while I was registering). Is it possible to cha...
Hi . I paid for the current plan 4gb 52$ today. But my lte service is not worked. When I can use the data?
Hi, why would PM deduct data usage from my Reward 1GB Data Add On (from referral) when I still have 10GB of 12GB plan still available?The Reward data Add on can be carry over to the next billing cycle. As such, the In-Plan data should be used up befo...
So I just started trying out the new Datally app from Google. It can do a number of things. One is a data saver mode, which I won't be using as it needs to set up it's own VPN to do that, and I don't really need it. Another is a list of local Wi-F...
A pretty comprehensive article by Mobile Syrup (typically most of there articles are short, redundant without substance) regarding the Unlocking Fee Ban which takes affect tomorrow with new Wireless Code. Have a read: https://mobilesyrup.com/2017/11/...
Hi there,I am currently on an expired plan: 90 days, $120, for 12gb of LTE data. I've been noticing that I have to be very stingey and still end up using up all of my data before the end of the period. I have just paid the $120 at the beginning of th...
My iPhone SE is locked to Telus. I hade been using this phone with Public for almost one year. Can I ask Public to unlock my cell phone? Free of charge unlock phone starting tomorrow?
I was wondering where I can post an idea?
I am switching to Telus (because of my work offering to put me on their corporate plan), and requested to port my number. I did NOT cancel my account with PM, however, my account is now inactive and my phone line says it is not in service. I have con...
Hey everyone, just signed up with Public last night, and so far it's been great, except for one little problem. I've seen people who are able to switch between iMessage and traditional SMS messaging within the same conversation in the Messages app, b...
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