Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I tried to change my plan from the $52 plan to the $30 with 500gb and topped up my account to the $30 but it will not allow me to change my plan. I've tried many times to get it to work, but can't. Can someone please give me some guidance on what t...
I am on autopay for almost an yr wihtout any issue. The system sent me a text saying the charge was not successful and I had to make a manual payment today (I cant dial out or receive calls right now). I logged in my publicmobile account, tried to ma...
Hi, just wondering if anyone can help. Got the sim card activated yesterday. Out going calls are working but not receiving incoming calls.
I noticed that a recent post, the poster marked themselves as a solution... wait you can still do that? Could lead to people making up stupid threads like 1+1 equals? or how do I turn my phone on? ... then reply and mark as "solution". Gaining them s...
So here is my story. Went to get my PM sim card at Walmart yesterday at 10am and the rep offered to port in my Koodo postpaid number so that I don't have to pay for the SIM card. I thought the whole process would take 5 seconds or so to port as it i...
I stay in the US four months per year, can I get a plan as follows, build your own 90 day plan, no talk, no text, no data, then add US roaming talk, text & data bundle every 10 days?Can US roaming be added at any time or only when the existing plan i...
@NDesai wrote:@RobertQc there is no valid questions and there is no solution needed. Please don't mark this topic as answered. Since the community ranking is determined by the formula which includes solution posts, it is unfair to others. @NDesaiTel...
My plan expired today and I'm on autopay. There was no message indicating payment system didn't work, can someone help me resolve this? Thanks.
Even though I have never used a single voice minute with my new, just registered PM $10 plan have noticed that it shows an out going call to (705) 780-4001. When I googled this number I discovered that this number is a known SCAM number. Concerned t...
FYI the Walmart at Billings Bridge does not sell plans (of any provider). The one at Trainyards however does, and was quite helpful with quick setup. Hope this helps someone prevent from making a wasted trip like I did!
hi i need help with something.my phne is cut off because my mom renewd her credit card.we tried to pay my bill but you guys over charged me.
I'm seriously thinking of moving on I need more data so I called 611 only option 200mb or 1 GB for 30.00 dollars that's a joke I still haven't seen the 6.5 GB offer that I was told being offered either and if there is how do you get it because it's ...
I just found out that the PIN # is initially one's 10 digit phone number which can be changed to any 4 number combination.
I signed up today and cannot get signal in my home. I sent request to simply close account and no responses received. I realize its prepaid and can wait 90 days, however, would like everything closed off to ensure no further credit card billing. Why...
I got a Nokia 6.1 for use on PM and I'm extremely impressed with it. There are plenty of reviews out there so I won't go into too much detail other then to say that it - and all of the Nokia 2018 models - are "Android One" phones so the software is ...
Recently one of our phones has been constantly saying that there is no network available. The other phone in the house, also on Public Mobile, is working fine. We've tried restarting the phone, sometimes that works, sometimes it doesn't. We've tri...
My service hasn't worked for the last two days.Contacted the mods Friday and this morning but no replies. I'm getting kinda frustrated now. It would be nice to know that my message has been read and that they're looking into the issue. Just so I know...
allo qui est moderateur aujourd'hui merci
Anybody know how to change one's screen name?
I did refer a friend who now has an active account but I only received $1 credit and my friend has not received the $10 as noted on PM web pages. (Refer a Friend: $1/30 days for each friend you refer – plus, your friend receives a one-time credit ...
I have been with PM almost two years and didn't have any signal issues, but in the last few days, I noticed the signal dropped and very weak, ONE bar on iphone and started yesterday, it keeps switching between PM, TELUS and NO SERVICE. Sometimes it'...
I noticed that people often post their phone number or even credit card information in threads when they need help. Maybe a little note can be added somewhere when a user creates a new message or makes a reply telling them not to include personal i...
Hi I have my public mobile account till march 2018 and now i am with Telus. I need to track my payment in public mobile from aug 2017 to dec 2017. I need invoices for all payment i did during that time. My account is disabled on website. please hel...
i want to switch my phone from Freedom Mobile to PM, but i am concerned that my Freedom account will be closed when i port my number to PM. I don't want the Freedom account to close because i have a second cell on that account which belongs to my pa...
So, with that tempting promo out there I'm considering making the jump up from my talk & text only plan, for which I have a data add-on which is on full LTE. I use WhatsApp (and with one particular person Skype) over data to connect with contacts ove...
I went to WOW today to sign up for PM because I saw an AD pop up while i was searching the internet for cheap phone plans, I was super excited when i found the 4GBs for $40. When I walked up to the desk to ask about PM and purchase a SIM card the sal...
Tried to active sim card. It showed message - Activation Failed.Sent message to moderators a few hours ago - No responce.Tried to activate again - Invalid Sim number and email already in use.Tried to log-in - doesnt let me.So what the next step? Anyo...
I topped up my phone 2 nights ago.. and still I am unable to make outgoing calls or anything at all. Please help!
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