6 Digit Code
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05-20-2018 11:35 PM - edited 01-04-2022 04:19 PM
HELPPPPPP!!!!!!! ME TOOO SAME....:(
I cant put the 6 digit code in to register online cause I cant receive the text. Its been 3 hours.
I think it may be a porting issue as well since the guy at the store did say it might be a challenge with my old account number being my phone number. Also, I was charged for my SIM card and I didnt get told anything about a $20 credit.
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05-21-2018 01:32 AM
@feevilah wrote:HELPPPPPP!!!!!!! ME TOOO SAME....:(
I cant put the 6 digit code in to register online cause I cant receive the text. Its been 3 hours.
I think it may be a porting issue as well since the guy at the store did say it might be a challenge with my old account number being my phone number. Also, I was charged for my SIM card and I didnt get told anything about a $20 credit.
I have moved this to it's own thread as it will get more exposure here. You will need to contact a Moderator.
- PM Phone Number
- 4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)
- account number
- date of birth
- complete address listed on account with postal code
- email address on account
- most commonly called numbers
- alternate number listed on the account
- last payment date and amount
- last 4 digits of the credit card
- Detailed explanation
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
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05-21-2018 12:35 AM
Feevilah;
Send a note to Mod'Team thru this url link;
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
_Explain the probable porting prob'
(seems similiar to mine and you may not have surmised it was almost 48hrs before there was a fix)
_Wait till one reaches out to ya
_Respond with your ph #; acc't number repeat it even when same as ph# without - ; and the security pin for THAT acc't of previous service provider.
Regards;
"...Also, I was charged for my SIM card and I didnt get told anything about a $20 credit..."
hmmm you posted here already ;
https://productioncommunity.publicmobile.ca/t5/Announcements/Get-a-SIM-20-bill-credit-when-you-activ... Soooo if you read my 2 posts on pg. 10 you know already what ya got to do !? 🙂
good nite and good luck,
dougc
p.s. it would ah been better if you started your own thread ... many potential helpers won't drop into a solved thread, thinking you are just congratulating the successful solution .. missing your plea for help ! IMHO 😉
