Provisioning not complete

[Siguy47]

Port authorized by Bell last night (YES replied).
eSIM installed and enabled on iPhone.
Line shows SOS this morning.
Account login is locked because provisioning not complete.
Please manually complete provisioning / refresh HLR.

[Siguy47]

I have an active account and paid plan.

My browser login works, but the app login is broken and blocks eSIM replacement.

My line is stuck in SOS.

This is an account authentication sync issue. Please escalate and issue a replacement eSIM or reset app access.

[softech]

@Siguy47 make sure you removed the Bell sim or disable Bell eSIM

If all done peopely, you will have to engage CS agent by direct message. Private message CS Agent at: 

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there