Change plan just after auto-renewal

[VG2018]

I wanted to change my plan but it just automatically renewed for 90 days before I did it.  Can I still do it and pay for the new one and get reimbursed for the auto-renewal (or the difference)?

Thank you

[will13am]

@VG2018, if you were unable to complete a plan change before the auto renew took place, you can try contacting the moderator team and see if they can do something for you.  Generally speaking, this is a prepaid service and what is purchased is not refunded.  The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.

[cmatassa]

I believe you'll have to contact a moderator to solve this issue.  You would've had to change plans before the auto-renewal date to my knowledge.