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Pack Your Bags – Public Mobile’s Trip to Mexico Contest is Here

Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...

[NEW] Important Update Regarding Recent Account Notifications

Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Where do i get a micro sim card bc my new samsung S5 did not read my normal sim card ?

I cut my normal sim card into micro but my phone is not reading it...

Galaxy S5 - Lollipop Update - Now or Soon

I just read online that the Galaxy S5 has received an update for lollipop 5.0 for Rogers, Bell, Telus and Koodo.If anyones using the S5 are you able to do the update? And if so do you like it?

i need a puk number to unblock my sim card

Samsung Galaxy S Duos 2 S7582

will my unlockedSamsung Galaxy S Duos 2 S7582 work on public mobile??????

can i cancel any time?

if so, how do i go about it?

Re: I actualy had to create and account to tell public mobile how a S____y service they have.

YOU GOT THAT RIGHT AND THEY CLOUSED ALL THERE STORES, FORCEING YOU TO USE THERE WEBSITE.

hello, what's the customer service number?

for toronto. ON.

The phone number entered is invalid or you may have created your profile already

The phone number entered is invalid or you may have created your profile already. If you've forgotten your password. myphone was deactivated since last 4 months.

T911 Phone compatibility

A supported handset is required to use the T911 service. The following phones support T911: APPLE iPhone 5S iPhone 5C iPhone 5 iPhone 4S iPhone 4 iPhone 6 iPhone 6+ Alcatel Idol X+ POP Icon HTC Desire 510 Desire 320a Huawei Ascend Y...

Resolved! He's dead Jim

BTW, did you guys hear? Mr Spock has died. Live long, and Prosper.

do the service will work whit a Unlocked Dual SIM Quad-Band GSM cell phone compatible with 850/900/1

date d'echeance de mon forfait

bonjour,mon forfait est du 16 au 16 du mois,je reçois des messages le 14 du mois pour recharger est ce normal??? je suis privé de deux jours de communication.je vous demande de m'expliqure les raisons???

Port a land-line phone number to a Public Mobile Phone

WE are getting rid of our BELL land-Line here in Rural Ontario. Our entire Family all have Mobile Phones with Unlimited Canada wide calling so our Land-Line is no longer used or required but we would like to keep the number if possible as we have had...

Not alble to receive calls . please help

please help me I am not able to receive call since friday

How do I get LTE working on my iPhone? All I can get is 3G.

I can't seem to be able to get LTE working. Has anyone else with an iPhone been able to get LTE? Thanks!

unlimited data and Canada/US calling

I'm a former customer from Montreal. Loved the service then but coverage was not available when I moved to Ontario. When will unlimited calling and data return?I'm actually shocked at the prices now!!! I paid far less for a whole lot more just a few ...

In November 2014, I didn't renew my plan . Now my account is disable. I have a q

Dear Sir Or MadamIn November 2014, I didn't renew my plan . Now my account is disable. I have a question, if that will influnce my future creditworthiness. I hope to use other wireless in my fomer public mobile number ,Is it possible?Thanks

tried to email and when I hit submit nothing happens

I tried to explain in detail a problem I was having with billing. When I hit 'submit', nothing happens. This has happened more than twice now. Public mobile you need to get the basics down, like having a basic, functional website, before trying an...

Resolved! Re: Public mobile needs to add Answered tag when post is answered

Yes, I concur

Public mobile needs to add Answered tag when post is answered

Public mobile needs to add answered tag when post is answered to avoid redundancy like in other Forums such as ( Answered)

Can Earned Bravos be converted in some incentives

I know Koodo Community use to do that!

Re: Getting Started

Public mobile is already failing, starting with proper easy to readinformation. why isnt this article on the start up page when starting to activate your phone. 8. Payment– Input the payment information you wish to use (Credit Card or Payment Voucher...

Resolved! moto g

customer off Telus and Koodo receive the lollipop update do you know if we will receive it to

About my iPhone 4s.

I ordered the Nano SIM card for my iphone 4s after the CSR told me to do so.Now that I've complete the registration online and paid for my plan, I realized that the SIM card is too small to fit in my phone.What to do about this situation?Thanks. Gogo

unlimited data

As somebody who has been paying for this service for almost 2 years, I find it to Ber very irritating that you took away unlimited data. Right now I don't have home internet, and 1 GB is not enough, and $30 for 1GB is borderline criminal.I'm sure lit...

Urgent HELP, porting problem...

I have old plan and i did a port number from FIDO to Public Mobile. My PM phone number is ; 450-543-3906 and my Fido is ; 514-568-7578. I called PM, they told me to ask here. She explained to me that the 450-543-3906 is on the old platform and the ph...