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Re: Alternate Phone Number Regex Help

savioceg
Good Citizen / Bon Citoyen

hi ,

 

could you please help me get this sorted out as well ? trying to activate a sim card and i am getting the same error while mentioning my old number . you can reach me @savioceg 

6 REPLIES 6

Rockdaddy22
Retired Oracle / Oracle Retraité

Thana12
Great Neighbour / Super Voisin

how do i contact a mod?

Rockdaddy22
Retired Oracle / Oracle Retraité
If nothing works, you'll need to contact a mod. Unfortunately that could take a week at the moment.

Thana12
Great Neighbour / Super Voisin

My husband also having same issues, how may we proceed?

Shazia_K
Retraité / Retired
Retraité / Retired

Hello @savioceg,

I'm sorry to see that you were having issues activating your SIM card.

 

As @7789849803 mentioned, would it be possible for you to send me your SIM card number and the email you used for registration? Please send it to me via private message.

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

7789849803
Mayor / Maire

Hi @savioceg,

 

This is a known issue with the PM activation system, so someone will have to help you with activation. One of our community moderators @Shazia_K and @Kalla_A will respond here within the next 24 hours with more information on this. Once they contact you, you will likely be sending them a private message with your SIM # and your intended plan of choice. So keep those 2 pieces of information ready to share.

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