Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey Guys! Is there a place around you where you experience service cut off? If yes, let PM know. So far, it's 100% ok in my region. Best,
Just wondering, my friends would like to join Public Mobile, but they want the $90 plan, is there anyway to sign up for them to that kind of plan now or is it too late? Thanks
was this ever solved?
Hi everyone,I'm a little confused at how the plan changes work. I signed up yesterday the the 90/days $120 package and I just realized that I didn't check off text. I'm trying to change it and it's saying that it will be more than $120 although there...
I have been having ongoing issues with my PM phone since I joined July 1st. I suspect he issues are all related to the 226 area code causing problems for PM but have not been advised to date. Decided to change my phone number with PM before switchi...
I attempted activating my PM sim card 6 hours ago, and it seemed to complete successfully. I got a couple emails afterward saying my accounts were activated successfully, but I'm still waiting for the port. I tried to log into self serve but it said ...
I ported my number a week ago (i tested it on this website and it was available). It's currently not working with my previous provider - they see that it was taken by Telus (i never talked to Telus but believe it's Public mobile).When i was trying to...
Can't log into acct since I asked to upgrade my acct to the 6gb vs the 4gb. A bit of a problem with a self serve provider... Getting help has been a challenge. For starters email inquiry form asks for acct number, sorry can't give that to you sinc...
My phone doesnt have talk, text, or data yet my bank account was already charged the money. On top of that i cant login to my self serve account and when i hit forgot password and enter in email it says not verified even though i know i have verified...
I left public mobile last month for another carrier but have decided to return to PM. I tried to login but the account has been disabled. Is there anyway to get account reinstated?
Hi All! I'm getting a 'The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here' message when I attempt to sign up, any idea why?
Can i use public mobile services in momcton new brunswick , and can i keep my old number !
Hello! First post and hopefully soon to be Public Mobile user! I am a real estate agent and depend heavily on my brokerage office's email to text service to get alerts and timely updates on my business. I am currently with Rogers and paying about 70...
Does anyone have trustworthy unlocking services other than carriers for iPhone 5? I am under Virgin/Bell and am looking into my options. There are a lot of online options but I don't know which ones are successful/trustworthy, would love to hear any ...
Hi everyone, I'm having an issue with billing after switching from the 90$/90days to the 111$/90days plan. I sent the request on my self-serve account to switch on August 9th and my renewal date for autopay was August 10th. I don't really remember wh...
Hello - my credit card was recently compromised and so i missed the payment date for my phone. I got my service suspended. I was trying to log in to put in my new credit card info but my log in attempt failed. I tried resetting my password but it ask...
I was reading on various speedtest apps and the data they used to conduct the tests. On an average the app uses 18-20 mb of data for one speed test. However I also read another article which states that T-Mobile now does not count data usage for spee...
So I recently requested via PM's email support system to have my 90-day plan switched to the new rate plans that were recently announced. On Monday evening (August 8), someone from PM emailed me back saying that they had applied my plan switch reques...
I just signed up as a new customer. Had some timing out issues, so went back and entered everything again, and somewhere in the confusion, I forgot to pick texting. I picked provincial calling, 6 GB data for 90 days and meant to add texting (I paid...
What is the process to transfer a number I have with voip service to public mobile? len
Just wondering if it's mandatory to port over your current number if you want to use public mobile. I'm planning to get one of the plans on PM while keeping my current plan for my brother.
Hey Guys, So I want to give my mom my old phone, but I'm not too sure of how to go about it. It's a moto g first gen, which needs a micro sim so right off the bat I know we're gonna need a new sim (her old phone is using a regluar sized sim). In whic...
Hello people, I tried out PM in downtown Toronto. Although I do not work there, I had to go there today for two meetings. One in the Financial District and another near Eglinton subway station. Well happy to say that PM worked great throughout and mo...
I am getting Call Failed message whenever I try accessing voicemail from my iphone. I setup vm by diallng my phone number but wondering if anyone else has experienced the same issue and how they fixed it. Thanks
Sorry newbie here. I get this when logging into my account. Exiting and or closing browser and returning to the login page, same result. Anyone know how to resovle? Generic ErrorOh no!It looks like something went wrong, but don’t panic. Log out a...
Hi I added $30 more of data to my phone. But it hasn't been applied. My phone wont connect to Internet please help asap . Thank you
http://www.cafr.ebay.ca/itm/iPhone-6-PLUS-16gb-Unlocked-Smartphone-in-Gold-Silver-or-Gray/272289617452?hash=item3f65b9d62c#viTabs_0 Its basically an unlocked iPhone 6 plus. And this one : http://www.cafr.ebay.ca/itm/LG-G3-D850-4G-32GB-13MP-Unlocked-A...
Have two-factor authentication set up for my PayPal account. The text messages sent from Paypal with a six digit code for the authentication do not arrive since I have switched to Public Mobile. Has anyone else noticed this issue? The PayPal text me...
I am just trying to understand the badge system. Here is a screenshot of a badge I have not yet earned: What does the number after "Earned by" refer to. I cannot figure it out.. lol
Hi, I have just activeated within the past couple days. So far, I am only able to see the 3G network, although since subscribing I have only been in and around the Pickering area. Using an Iphone 6 and LTE is turned on. Is this nomal, I am not ex...
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