Long distance issue

[mcdoherty84]

I recently got 2 phone plans for my kids for christmas i got the 25 a momth plan , unlimited province wide calling .. umfortunately im unable to call anyone from my home , we are in the callimg area phones are side by side but we live near the border of another province so when calling i assume its trying to pick up the other provinces tower .. how can i fix thia .. doesnt seem fair i have to pay for long distance when i have unlimited province wide calling and im in my home in my own province ... whats the point of province wide calling if you cant even use it at your home ? I live in novascotia and we are near the new brunswick and PEI borders .. because we live near the beach i assume its pulling from the towers across the water .. so frusterating !

[ShawnC13]

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@mcdoherty84 wrote:

I recently got 2 phone plans for my kids for christmas i got the 25 a momth plan , unlimited province wide calling .. umfortunately im unable to call anyone from my home , we are in the callimg area phones are side by side but we live near the border of another province so when calling i assume its trying to pick up the other provinces tower .. how can i fix thia .. doesnt seem fair i have to pay for long distance when i have unlimited province wide calling and im in my home in my own province ... whats the point of province wide calling if you cant even use it at your home ? I live in novascotia and we are near the new brunswick and PEI borders .. because we live near the beach i assume its pulling from the towers across the water .. so frusterating !

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You can contact the MODS and explain the situation to them and they maybe able to do something for you.  Another option is for the $30 plan you have Canada wide calling and 500 mb of data.  But first I would contact the mods.  The have recently changed the verification process.  

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