Sir I have change my plan last month I was using 25 dollar per month
plan I have changed it to 40 dollar per month plan they deducted the
amount 45 dollar from my account and today when I checked my account
because today is my renewal date and when I...
Dear humans, here is a question Google cannot help me with:Is there such
a thing as HD voice on any of the 3G network in Canada?Or, more
generally, is there any 3G network in Canada with codecs providing
better voice quality than G.711 or G.729?Thank...
Hi, I tried transfering my line from rogers to Public and it seems
rogers did not get the confirmation text, now I need public to send
another line transfer request. Does anyone know how to get that done?
Hi ! I have had a flip phone for many years. Just changed to an iPhone
(8 or 7, not sure).I have the SIM card which is the right size. But when
I put the new SIM card in my phone, it doesn't work. What am I supposed
to do ? I presently have the cheap...
My daughter's phone. For many months could not get data to work.
Apparently initial setting of APN was a bit off, finally resolved by
deleting the APN and re-entering everything again. So she had data for a
while (1G prepaid plan). Then suddenly, a f...
Hi there, I joined Public Mobile years ago (maybe 2017?). My current
plan is $120 for 90 days. I'm looking at switching into the current $40
for 30 days plan that they're offering (it gives me more value for the
same money). When I change my plan do ...
This billing cycle I believe my bill was paid on the 13th and I went to
another provider on the 18th How do I get some money back as I only used
it for a few days and it won't let me submit a ticket to ask somebody I
don't have the option to submit a...
Hello there. To whom it may concern, I had my phone stolen a day or two
after adding a top up. And after being unable to unfortunately recover
the device, I was wondering if I could possibly get a refund on the top
up amount please?
Hi all, My father died, so I'll be travelling from Ontario to BC in a
month from now. I just have a basic plan, and I wanted to know if my
text messages will still work in BC? (My remote work uses my phone
number for 2-factor authentication by text) ...
Unable to recharge or make a payment . Tried by multiple active and
working credit cards and even debit cards , but payment does not go
through @CS_Agent May I know if public mobile has blocked me from making
successful payment from cards?! Because t...
Hi have just transferred from Telus and since then my phone says unable
to connect to network (even when I manually select it - I can see the
network!). I thought maybe I messed up the new sim card so I bought a
new one but I have the same problem. M...
I have some data that requires me to turn on my cell data in order to
use it. Over the month or more I cannot use any data unless my phone is
connected to wifi. Can you help? I have restarted my phone and turned
data off and one. Thank you,Angela Peh
I've found that trying to login to my Self Serve Account tends to be
quite slow (it can take a few minutes). Is this normal for Public Mobile
or is there some setting or something I need to configure in order to
speed things up a bit?