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Hi. I am working with a CS agent and am trying to log into my account. After I enter my email address and password I get a screen that says "We've noticed you have an active Public Mobile service and would like to confirm your full access. A 6 digit ...

My phone was stolen and I haven’t been able to log into my account. Do you know if my PM account may be locked because the phone was reported as lost/stolen? I’ve been messaging with customer support for days now and still cant log in. Whenever I try...