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Rick21
Good Citizen / Bon Citoyen
since
03-27-2024
10-01-2024
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Upgraded my plan from 3G to 5G
03-27-2024
Hi there I upgraded my plan from 3G to 5G and for some reason my data isn't working and I top up my funds on my account. I could only use wifi right now. Do I need a new 5G sim card or is my old 3G compatible?
Re: Upgraded my plan from 3G to 5G
04-01-2024
All good thanks it was phone that couldn’t handle the 5G so I’m down to 4G now and everything is good thanks
Re: Upgraded my plan from 3G to 5G
03-27-2024
I did reboot and network connection very frustrating
Re: Upgraded my plan from 3G to 5G
03-27-2024
Still not working is there a 1 800 number that public mobile has?
Re: Upgraded my plan from 3G to 5G
03-27-2024
I checked every possible thing on this phone not sure why its not working. they say you don't need to switch out the sim card...really frustrating
Upgraded my plan from 3G to 5G
03-27-2024
My data isn't working I just switch from 3G to 5G new plan I'm on wifi now cause my data wont work. how to resolve this issue thanks.
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