Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi,I am switching to Public Mobile from Telus. Do I still need to get my phone unlocked? If so, can Public Mobile do this for me or do I need to call Telus?Thanks!
My plan (120/12GB) is about to be billed (March 7th in self-serve but the text from PM says it'll be on the 8th) and from what I understand I won't be compensated for anything that I've already paid when I switch to Koodo... Is it safe to switch to a...
Without having insider’s knowledge, (and I’m not even in this industry), this is the best analysis I can come-up with on what might happen. I feel like we are nudged towards Koodo with these incentives as an indirect message that things will get wor...
Can someone please help me ??? I don’t know how to fix it it won’t call text nothing ....
I'm having intermittent texting issues. How do I let the mods know about this, so I can diagnose my issues?
Hello, I am trying to access my phone bills for 2017 tax returns however the transaction area only goes back 6 months. I am eligble for claiming part of my phone bill as I am self-employed. Please advise where I can access these records or whom I can...
I have not received a text message for the switch to the $40 for 6gb koodo promo. How do I get involved in it?
I've got an offer to move to Koodo, but I have recently payed for my next 3 months period (I have 3 accounts). Can you transfer the balance to Koodo?
So whats the catch? Can anyone answer? Is it stuff like: The promo price is only guaranteed X months?They can raise it anytime?They can throttle your data speed after X GB? Just curious if anyone who has switched to this plan can say what the fine ...
Wonder how many people will make the switch to Koodo now. I am staying with PM for this round. Lets see what happens... Either we will feel sorry for them who moved or they will feel sorry for us who have stayed!
Posted a couple weeks ago but received no response, apologies for repeating myself. My friends and I (all iPhone users) use sms for sending group texts. (Also send single texts) I’ve noticed it requires a data connection to receive or send group text...
Currently I'm getting $21 every 90 days in referral rewards.With the enticing new Koodo offer, some of my referrals are looking to switch to it.Will I lose the referral rewards of everyone that switches? Also, I noticed PM has been pushing customers ...
Hey community, March 3rd was the third anniversary of online-only wireless service! It was the 3rd anniversary on the 3rd day of the 3rd month, very special Last year, they filled us with lots of changes. They listened to our feedback, and took nec...
Hey guys. Second month of service coming up. My service began Feb 7, so I figured it would renew Mar 7. However, it says the renew date is the 8th, and I saw in another spot in my account, it says renewal is the 9th. Which should it be? Also, I have ...
Received this text:For mePro: Fall Promo will not increase any time soon, pre-paid so i have control over the bill and data rollover. Extra 2GB does not help much or makes no difference since I am on wifi most of the time. Cons: Post-paid, unwanted...
Just got a text 6GB for $40 GOKOODO406GB ublic Mobile here. Con: A deal this good won't last too long. Pro: 6GB for $40. That's right, an extra 2GB! We're all about giving you choice, so if you're craving more data for the same price, join Koodo by M...
Just got the text from PM! This is official! USE THIS CODE: GOKOODO406GB EDIT: Just called Koodo. I was previously on the 5GB offering. I was courteous and asked for the 6GB that just got announced. He was very aware of the new promo and just added ...
I'm enrolled in the Fall 2016 promo plan. I'm about to pay for my next 90-day bill, and I see that the self-serve site now says I'm enrolled in the "$25 Province-wide Talk" plan. I have had numerous issues with the Self Serve site previously, resul...
I used to have the 25 unlimited tatk/text. Then Tel... ''couch couch" Public Mobile decide to raise it's cost by 3$ unless we use autopaiement; that's what i did. Bad idea, PM charched me 38$ on my credit card without prior notice and now that's wha...
Hi there so I currently have a balance on my account that lesser than my service costs, if I sign up for autopay will it deduct the full amount for service or will it only deduct the difference? Thanks for the Response
While the demise of PM2 (circa 2016) has been confirmed by @Dave_M no destination has been provided. Of course this will make it easier to claim "we've arrived" once plans and the customer base has changed enough. By no means exhaustive (because it's...
Hey, I am not techsavvy at all, and i really want to send and receive picture texts on my flip phone. does anybody know how to enable this? possible it has sopmething to do with turning on my data, but i don't even know how to do this. Can anyone he...
I would like to purchase the talk/text package. I would like to know if my Samsung flip phone SGH-S275R would work in your network. It has the old type large SIM card. I entered the IM code into your search and it said it may work. If I were to buy a...
Last week I took advantage of PM's promo offer to migrate to Koodo (45/4GB expires March 15) I went to a kiosk (make sure you have valid photo ID!) and opted for a new phone on the Tab. The whole process took about 15 minutes, my service was transfer...
Hey everyone - I just activated my public mobile account and set up the number forwarding. I inputted the information about 15 minutes ago. How long does it take for PM to port my number from freedom mobile?
Ordered SIM Card By Mail Never Arrived I double, tripple and quadruple checked the address and it all checks out. I have not received the SIM card I ordered back on February 16th. I have no idea what to do or who to reach out to. Craig
Hi I was out of country for 5 months and my phone is suspended. I wanted to re-activate it but I have got SIM invalid error message. The only think that came to my mind was to order a new SIM card and I did it. When I receive my new SIM, I will activ...
I am trying to activate my Sim card and create an account. I get all my info in and press the create button and then I get an error that my sim card is invalid. So I refill everything out again and then it tells me that my email is invaild...and then...
Hi everyone,I'm going to be in Florida for March break & will need access to internet & maps for travelling. I'm currently in Ontario, Canada. What is the best, economical way to get a plan? Would it be cheaper to just buy a different SIM card for my...
I keep receiving emails from PublicMobile (twice or 3 times a day) titled "Your Public Mobile Activation Details", despite having registered a week ago. I would like to stop receiving these emails. Please help.
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