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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 15731 Views
  • 120 replies
  • 30 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 26820 Views
  • 184 replies
  • 27 Bravos

Resolved! Survey

I think the Survey is to long. What do other people think? The survey you get After PM people help you. It's scarry.lol

rryanand by Great Citizen / Super Citoyen
  • 2560 Views
  • 11 replies
  • 0 Bravos

Is Public Mobile following the path of Solo Mobile?

A few years ago, Solo Mobile, a sub brand of Bell, kept their present clients and stopped taking new ones. PM has announced the so called beta period almost for four months without any clarity to public.PM offers talks+text+1G data for $50, while Koo...

malang by Good Citizen / Bon Citoyen
  • 951 Views
  • 2 replies
  • 0 Bravos

Lost phone

Hi everyone, I lost my phone this morning.  I've already temporarely suspended the service, but how can I verify the latest activities?  Is there a place where I can go buy a new PM compatible Phone? Thanks!

D-Publik by Great Neighbour / Super Voisin
  • 1468 Views
  • 4 replies
  • 0 Bravos

what phone do you recommend

So I lost My Phone in April. And I am using this as an opportunity to get a new phone .Ilost the Samsung Galaxy 111gs I think the last one they sold at the PM stores for 80 bucks or so. Its worthless now 20$ maybe. So what phone new or used for 150 a...

rryanand by Great Citizen / Super Citoyen
  • 564 Views
  • 1 replies
  • 0 Bravos

GLITCH

To PM Team Members:My next plan payment date is May 3; however, the service status in my online account says expired. Though it says expired, I am able to use my phone to call *611 and a long-distance number. *611 does not state that my service has e...

Martin by Legend
  • 2355 Views
  • 8 replies
  • 0 Bravos

Resolved! Wifi at Tim Hortons

I amy trying to use WIFI and it asks for my password,which one do i need,the password i use with phone account or my email account,cant seem to login

Heavyrocker by Great Citizen / Super Citoyen
  • 29688 Views
  • 16 replies
  • 0 Bravos

why won't the system accept visa debit?

TRYING TO MAKE A PAYMENT USING VISA DEBIT. KEEPS SAYING WE ARE UNABLE TO VARIFYYOUR CARD AT THIS TIME. CALLED THE BANK AND NOTHING IS WRONG WITH MY ACCOUNT.

Nikki by Great Neighbour / Super Voisin
  • 856 Views
  • 3 replies
  • 0 Bravos

MY MINI-GUIDES for NEW-COMERS & RETURNEES TO Public Mobile

I have compiled a list of Things-to-do for ppl who are joining Public Mobile for the First Time, or Returnees who may have forgotten the ropes of things. When First Creating an ACCOUNT, Tippers BEFORE YOU PURCHASE HANDSET, READ THIS HANDSET WARRANTY ...

makkahn28 by Mayor / Maire
  • 1829 Views
  • 30 replies
  • 0 Bravos

Why the account history is mess

I have not bought data service and I just try  to buy a data add-ons, but I found data usage in my account history, why? everyday I use wifi, so wifi data is recorded as data service? if I buy 200M plan, how does it caculate the data? including my wi...

flyeyes by Good Citizen / Bon Citoyen
  • 2102 Views
  • 13 replies
  • 0 Bravos

Want to register for autopay

I want to register for autopay but I also want to make use of the existing balance in my account completely before I register for auto pay. Can someone tell me how to use the existing amount for the next payment along with the auto pay.  My current b...

Vijeta by Good Citizen / Bon Citoyen
  • 1074 Views
  • 8 replies
  • 0 Bravos

I need a new phone

I need to buy a new phone but want to continue using my existing plan.  I was told today by one of Public Mobile reps that I just have to purchase a new unlocked phone and insert the existing sim card in it.  I went shopping for a phone, and apparent...

Susan by Great Neighbour / Super Voisin
  • 1495 Views
  • 10 replies
  • 0 Bravos
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