10-15-2019 09:11 PM - edited 01-05-2022 09:28 AM
Hello! I’m on a $50 plan since six months and was able to call any US number with no restrictions. But lately I’m not able to call any US number and when I try the message says that I have no talk to my plan. I checked my account everything seems to be alright. Could any one please advice on what I can do to get my Us calling service back.
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10-16-2019 06:05 AM
Not really, might want to private message the @CS_Agent and report it. May be an isolated case or two, but if they don't know, they can't address it.
10-15-2019 09:31 PM
@ChuckYeah Seems like the issue sorted itself out. I’m able to call now. Any insights into why this might be happening.
10-15-2019 09:22 PM
@ChuckYeah wrote:There was a case similar to this a few days ago and it seemingly just fixed itself. However, that was just one us # that gave this msg. Can you try another us number and see if that works? We never found the solution but it was a short lived issue I believe.
We surmised it may have been on the other end, despite the obvious sounding pm error msg!
10-15-2019 09:20 PM
There was a case similar to this a few days ago and it seemingly just fixed itself. However, that was just one us # that gave this msg. Can you try another us number and see if that works? We never found the solution but it was a short lived issue I believe.
10-15-2019 09:20 PM - edited 10-15-2019 09:21 PM
@Pramodchandra wrote:@geopublic @My account is active and I’m not calling number with the mentioned area code + exchanges.
If you've checked your numbers and still not working, you need moderator help. Click question mark to open a ticket to have moderarors look.
10-15-2019 09:19 PM
@geopublic @My account is active and I’m not calling number with the mentioned area code + exchanges.
10-15-2019 09:16 PM
@Pramodchandra If you account is active then please note that the following area code + exchange are not permitted when calling:
712-432, 605-562, 641-552, 605-475, 605-477, 712-775, 559-726, 530-881.
Are you calling any of the above combos?