Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
There are many new interested clients who want to go with public but unfortunately because of lack of education and computer knowledge they can’t register if they are registered they can’t use self serve to pay bill. In this situation I have been hel...
I activated my sim on Nov 28 & was expecting to get 5gb bonus data. I did not get it. Is there a way to have it added to my account?
Hello Oracles, @computergeek541 @ShawnC13 @will13am @Luddite @mimmo @NDesai @SD08 @stonechucker I've recently noticed that @Luddite does a lot of community cleanup by going through posts without solutions and picking the best answer. This got me th...
It shows I have used all my data and 2gb add on when I’m only at 5.7gb and I have a 6gb data plan
@darlicious wrote:@Mimi33 The preferred way pm wants you to contact a moderator is via Simon explaining your issue to the moderators by clicking on (?) at the bottom right of your screen. My preferred method is thru a private message putting @CS_Age...
Hey guys, got this 672 number a few days ago...it’s been activated as per the account information on this website but It’s not being recognized online when I try to set up a new email or other apps. What can I do?
Hi,Unable to see us roaming talk addon in account.
Hi, does anyone know why PM, or any similar carriers, offers international text for free for many plans, but they never offer international call for free? Is it much cheaper, or close to zero-cost, to send a text to any number in the world, than to d...
Hello, I just switched my mom's phone over from roger's to public mobile. Evereything went good, except the phone is not receiving incoming calls. I noticed on other threads that maybe information wasn't transfered over properly? I could use some ass...
I Last night I had a text from Interac saying the Interac sent to me had expired. 1. I had no idea that an Interac could be texted2. I never saw an Interac for me.....but I do have some people blocked. 3. I was annoyed that Interac would text at midn...
how long should this take.I will only fill the asterix*In change number request. wish me luck
Unlimited text and picture messages are in my plan. Text messages are fine, but it doesn't work when i tried to send a picture message.
Can someone list all the rank tags you can obtain by messaging in order for my information, please? and how, long does it take to be an oracle?
If I already have an add on can I add more?
I have the $25 plan and the second picture is the deal
Has anyone else just recieved a sexually explicit proposition in their private messages or am i the only "lucky" one targeted by some weirdo chick...im in a little shock right now. I was not expecting that!
If I bring over another phone to public mobile is this considered being a new customer? Would I get the promo?
Previous customer of lucky mobile, now public mobile customer but envy the *750mb data on 15/m plan. please consider matching all similar competitive promo although this months add on makes up for it. This will avoid distraction promotional as I n...
Hello! I am hoping someone can help me I went to use my phone this morning and a message came on saying that I didn't have an active plan. So I logged into my act and a red exclamation mark was showing saying that my plan had expired which is supe...
I called the same person twice yesterday I had no Issues but today when I tried to call that same person a recording came on and said long distance charges may apply now I am confused so I hung up
Whenever I add talk and text for a 10 period add on, I have about a minute or less to talk. I hear a series of beeps and then I lose the call. Has anyone else experienced this and is there a fix?
Hi everyone! I just joined from Koodo. I am happy to be part of the PM Community.
I am trying to submit a ticket. I do not know my PIN and cannot find it. So for self serve verification I enter tons in info it asks for. But will not accept my PM phone number. It get highlighted in red.
This morning I received a text message telling me I need a US roaming plan, but I already have one and am within the 10 days. When I logged in, the site forced me to change my password. I generated a new unique but the site wouldn't let me paste my ...
I have been with PM for about 6 months now and I have never received the Loyalty reward. I have received refer a friend, and autopay. How do I get this reward? thanks
She is subscribed to autopay, all previous months went through fine, but today her account was "suspended", the self-serve page had the warning at the top to pay (or ignore the message if on autopay). We put a manual payment through and shes back up ...
Walmart is currently offering a free sim card with in store activations. Larger retailers and mobile dealers will likely match this offer if you ask. Call ahead and ask at your local: london drugs, mobilicity, the mobile shop, wow mobile and cellurif...
