Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
hello my phone says it is not registered on network.It was locked with rogers but I have an unlock code. It didn't prompt me for the code so i went to #7465625*638*# and put in the unlock code. it says unlock is successful but it still doesn't let m...
Hi, I just signed up for the free 30 days promo with the $30 plan thats avalaible from Feb 2-3, but my credit card was charged $30 plus tax. I recevied $30 credit in my transaction history, but it was used on the same day. It looks like i was double ...
Where could it have gone?Suddenly my reward dissappeared... Whats going on???I know the person is still with PM...
Need some advice. Thank you beforehand for just seeing if theres anything I can do. So I recently signed up a new number through PM, but for some reason I cannot take calls from two seperate numbers on freedom Mobile, I have got two other people to ...
Will the 400min int'l add-on work to make phone calls from Cuba?
Hey all! New Public Mobile user here. I just activated my SIM and $10 talk/text plan today. After I created an online account, I noticed my text usage was at 6/50 units but I haven't send/received any texts other than 2 texts that PM sent to my phon...
This might not be helpful. Ive been pulling my hair out over this for two straight days. All i get is error messages. This was an issue as far back as 2016 according to the posts. How about just fixing the issue already. Im ready to pull my sim card ...
Hey I come here to Vancouver for business travel a couples month in a year. I was wondering if it possible to call forward my calls from my asia number to a PM number if I were to purchase these 30 days plans from PM? Thanks
Hi I just joined last night and my phone is asking for a SIM card passwor I tried 1234 but it doesnt work. Before I joined I checked to mack sure my phone was compatible with your company from the tool on your website. I need the PIN for the SIM Netw...
I have recently set up my account, paid for Unlimited text and provincial TalkPhone is unlocked, and listed as working and not stolen etc.Phone says: No Sim Card Emergency Calls OnlyBut I AM able to send and recieve text messages.I have reset phone e...
I took my SIM card out today and when I put it back in, it gives me a message of no sim or invalid sim. I have turned my phone off and on and nothing changes. When I try to log in to my account it says it’s invalid and wen I try to change my password...
I understand that with roaming, while I'm in US, I can call/text my Canadian as well as US contacts. I'm wondering:1) Can my Canadian contacts call/text me?2) Can local US contacts call/text me, even though I still have my Canadian phone number? Than...
I am hoping this isn't a unique situation and someone has had the same or relevant experience. A few days ago, I signed up to Public and requested my phone be ported from Rogers. Due to some account issues, or whats more them being them, the port fa...
I switched 4 phones today. 3 took about 5 minutes each and 1 so far has been 24 hours. All from the same Telus account. So I think depends on your luck.
I demanded two SIM card in December but I didn’t receive yet. Please help me. My order is 150xxx about 10-30-2018. Cordialement Masoud+1 (514) xxx-xxxx Edit by mimmo removed personal info Edit by computergeek541: removed customer's last name for priv...
I was away for 6 months and came back to Canada. I am looking to reactivate my sim and get the same number back that I had before. How do I go about doing this. I did not previously register for self serv, and when I try activate my sim option, it s...
How do I forward all calls incoming to my ONTARIO publicmobile tel# to another ONTARIO tel# ?I left Canada and do not have my publicmobile phone with me. Please give the full/whole string similar to the following:https://selfserve.publicmobile.ca/Ove...
Hi, I am trying to access my account and seems to have locked myself out.Tried to request a password reset and received no email so I tried again and it failed with the locked out message requiring me to ask a moderator for help. Please advise.Thanks...
This is trending in the hot deals forum on RFD. The price is excellent for what you get. The Snapdragon 835 was the flagship CPU one generation back. My essential phone has a 835 CPU and it still feels very capable. The seller feedback is very go...
Hi, since getting the new Pixel 3, my reception has gone to dropping-level quality in a regular apartment. I didn't have this issue with my previous phone. I've contacted Google support and one of the troubleshoot steps is asking my carrier if they h...
Are there any plans to be able to use the phone in Europe or Asia?
I attempted to replace my existing credit car d in the menu. I typed in all of the infotech manually. I received a could not verify card error. I then scanned it and added the required info and it went through fine? I had trouble last time my au...
I have paid for a data plan with 5GB of data. I went through the long process of unlocking my phone and switching over to public mobile from virgin, which took half a day and repeatedly being sent back to both phone companies. Now when I access my ph...
Hi, I've change my phone and I want to keep my SIM card. when I transfert it, it's asking for a PUK code
I just finished setting up a new account.I received the Generic Error - Oh no! It looks like something went wrong, but don’t panic.Log out and then log back in again to continue. Or return to the Login Page.When I created the account.I was able to cr...
I tried to turned of wifi and turned on Celulla data multiple time to search on Google Map, and it never loads. Pleae help!
I just bought 4 sims to setup my family on Public Mobile.I started with my daughters phone and it ended up in a error.My credit card has been charged but the account has not been succesfully setup.This is the error I recieved.Generic ErrorOh no! It l...
Hi there. I switched from Bell to PM last night however as of today am still receiving calls on the old device/old SIM, but can receive and send texts AND call out on the new one. How can this be resolved in order to fully transfer to the new SIM/dev...
Try topping up my phone but the pin number doesn't work
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