need a PUK code

[JCbuddy23]

Hi,

I've change my phone and I want to keep my SIM card. when I transfert it, it's asking for a PUK code

[Andres_G]

Hello there, it is possible that your new phone is locked with a different provider. Please refer to the original provider in order to unlock your device. Please send us a private message so we can continue assisting you. Cheers! 

[Lieux · Accepted solution]

Yes @JCbuddy23..for the puk code you will need to contact the moderator...

https://productioncommunity.publicmobile.ca/t5/notes/composepage

write moderator_team in SEND TO and explain your question  they will answer you