Tried to talk to the robot but he's/she's/its useless. I have a signal;
safari works etc. ...but no phone...when I phone out it says " call
failed" Just signed up with a new Sim Card. Very disappointing. any
Today at CF Markville Koodo station I made the request to transfer my
number from Freedom Mobile to Public. My number was not transfer
instead, I got a new number. I am not happy about this at all. At
approximately 2pm, I was told the problem would b...
I have moved from Public Mobile to another provider and they ported my
number over. I received the transfer acknowledgement text and approved
it. The only issue now is that I can't log in to My Account and cancel
my AutoPay. Can anyone advise if they...
I used to call my mom daily no issue. Since last Thursday, I am not able
to call her from London Ontario.I have tested using my landline, other
cell phone with different vendor and called other Toronto and
Mississauga numbers, all have no issue. The ...
I hooked up our three phones with Public. We can’t call each other it
just goes to the voicemail of each othehr’s phone. What do we need to do
for us to call each other again and have it ring on both sides?
Beware that when you use this and your USA plan renews before your
10days is up pm will systematically start using your plan roaming making
you loose what’s left on what you purchase. Many of you know this and
what issues I have, now pm refuses to do...
Re: Can’t login to my accountHello jessedorran! My name is Luis and I’ll
continue assisting you from now on! We sincerely apologize for the
inconveniences this may have caused to you and thank you for your
patience. After deeply reviewing our records...
How do I get my payment date changed to the end of the month. I get paid
once a month and my payment always comes out the day before I get my
money in my account and then I have to go in and make my payment because
it cancels my phone.
Hi,I tried upgrading my plan online from the 25$ monthly to the 35$
monthly. However, the payment has been processed as "one time only" and
my plan still shows as the 25$ monthly. The 35$ has only been added to
my "available funds", whereas I would l...
I lost my old SIM, I have autopay on the account, and I don't have
access to my online account to modify my autopay. I purchased a new SIM,
but I am having trouble transferring my number to the SIM. I have no way
of receiving text messages to verify ...
I was traveling in Europe and was using a European sim card. My wallet
containing my public mobile sim was lifted on the metro. I reported it
as lost/stolen. When I arrived to Canada I purchased a new sim car.
Logged into my account and used the chan...
I purchased this add on about 2 days ago and until now, I haven't been
able to make any calls to my home country Nigeria which I just left a
week ago. I am a new immigrant here and was told told Telus is good but
I am starting to think otherwise if t...
Change plan request with autopay previously working has me starting new
month WiTH A CANCELLED PLAN! How do I get an agent? Why this forum? When
I signed up to upgrade my plan from $35 to $50 it indicated it would
take effect at the start of the new ...
I got an email from Public mobile (the following photo) about friend
referral bonus ($25 for me and $25 for my friend).However, after
activating Simcard, I got the following message showing 0$ friend
referral: "Rewards have been applied to your accou...
My visa was lost and now I have a new number, I remove my old visa , but
now when I go to MAKE A PAYMENT on the page it doesn't allow me to add
my new number visa to make a payment and I get a message said " THE CARD
HOLDER NEED TO AUTORIZED THE PAYM...