Newly joined

[ShannonZL]

Hi,

I just switched onto public mobile. I can make outgoing calls and use data however, I'm am unable to receive incoming calls or send/ receive text messages. 

[slusagm]

@ShannonZL 

I already sent before you asked 🙂

[Handy1]

@Shidong  Sent !

[Shidong]

Can you also send me the number. I been stuck here for the whole night. Thank you!

[slusagm]

@ShannonZL 

there is a porting assistance team you can call and ask for update.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them 

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

[Handy1]

@ShannonZL  There’s live support for porting issues will send it to you private message as we not allowed to post it here 

if they will not help you can message support to help with this 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage