My e-sim won't activate and I've now been without a phone for 5 days. Does anyone know how long it takes to resolve? I've reached out to a customer support agent twice but no response.
I have done all that. I don't care about any promotions. I care about having a phone that I can use, and a number that people can actually phone me on.
How long should I expect to wait? I would have thought that a waiting a week for a phone service to be activated would be beyond abnormally long. If it doesn't get sorted today I'll have to go with another provider and instigate a chargeback with my ...
I can't log into the app because it wants to text a code to my phone number. And since I don't have a sim installed I cannot receive texts. I will look at your other suggestions and make sure I've done all of those.Thank you.
