Porting issue and no cellular data after 48 hours

[MJMusic]

I attempted a manual port from koodo to PM, but it failed. Koodo said they already released my number. I opened a support ticket on Saturday, and it has not been addressed yet. I am unsure how to reach a Public Mobile agent for assistance. I am hoping this message is seen so someone can help complete the port to Public Mobile.

[RammelB]

May I know also what is the number

[KTse]

I’m having same issues and need to use my number soon but can’t, could you provide me with the number as well? Thanks 

[RammelB]

Someone answering the community post but it seems like they are all clueless as to whats happening, i need the mobile data tomorrow for work. Zzz

[Rachel789]

Me too. No data for 30 hrs. Terrible. No one answers my two tickets

[MJMusic]

That number won’t work as they need you to register with your number which in my case has been released by koodo to PM. Koodo has done everything they could and now PM has the number hostage. 

[slusagm]

there is a porting assistance team you can call and ask for update.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them 

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote